Client Engagement Consultant - New Business 

About the job

Are you an experienced recruiter who enjoys the sales part of your 360 recruitment role? Or perhaps you’re already in a client development role within a recruitment business and looking for a new opportunity? As a New Business Client Engagement Consultant at CPS Group (UK) Ltd, you will form an integral cog in the Client Engagement team as we scale up our Sales and Delivery Teams nationwide.

Who are we?

CPS Group began in 2003, we are an award-winning recruitment consultancy with a passion for putting our staff first. We continue to grow and evolve more than 20 years down the line and pride ourselves on our specialist approach where every consultant becomes integrated within their market and is treated as a peer by both clients and candidates alike.

What are we looking for?

We’re open minded on the level of the person that fits into this role. Ideally, you would have had 360 recruitment experience or already be working in a Sales / Business Development capacity within a Recruitment Client Engagement function. Experience of the following: IT/Tech, Engineering, Professional Services or Security Cleared recruitment markets would be preferred; however, this is not essential, and we remain open-minded to all recruitment backgrounds.

• You enjoy working in partnership with colleagues across the business in a high performing environment and want to make a difference in a consultative and solution orientated business.

• Have a proven track record of securing and building high levels of sales.

• Your passion and deep understanding of best practices in talent acquisition will mean you are able to add value to a range of tasks and conversations - such as the use of social media in recruitment, attraction strategies, assessment and selection, brand EVP, executive and volume recruitment.

• Experience submitting effective RFQs, RFPs, Tender responses and proposals; incorporating the development of compelling propositions in line with customer needs would be desirable.

What you’ll be getting up to on a day-to-day basis:

• Continue to build relationships with existing clients, agnostically selling our full market offerings, leveraging these to increase business sales.

• Following up on internal leads and aiming to convert these into business opportunities.

• Reviewing and monitoring all current client agreements in preparation for renegotiation purposes as and when required.

• Cold call as appropriate within your market and geographic area to ensure a robust pipeline of opportunities.

• Set up face to face or virtual meetings with your clients, in order to centrically connect, maintain and cement a trusted business partnership.

• Agnostically sell all CPS Group Services and solutions through target social media posts/market channels, whilst leveraging your network for business growth and leads.

• Proactively look for ways to improve the customer experience utilising industry best practices, technology and innovations and bespoke resourcing solutions.

• Provide analysis as required on performance issues, attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

• Identify opportunities for campaigns, services, and distribution channels that will lead to increased business opportunities and sales.

• Using knowledge of the market and competitors, to identify and develop the company’s unique selling propositions and differentiators.

• Depending on your experience, we could look to build a team around you.

In return, you will receive:

• Competitive basic salary (plus additional commission structure) – This all depends on the level you come in at. We’ll be more than happy to have that discussion on first conversation with you.

• 26 days holiday + your Birthday off and holiday increase for length of service.

• 4.5 day work week (finish at 1pm every Friday).

• Private medical cover after 1 year of service.

• Company pension.

• Casual dress code.

• City Centre office location - Cardiff or Bristol.

• Additional rewards and incentives.

Administration Assistant

Swansea (Hybrid Working)

Part Time (3 days per week)

Salary: Up to £25,000 pro-rata

CPS Group are proud to be partnered with a leading software development company, who are currently searching for a new Administration Assistant to join their team to help provide general business administrative support to the Director of Development and People Manager.

This is a part-time position (approximately 24 hours per week), exact working pattern to be discussed with the successful candidates but will be a minimum of three working days per week.

Key Responsibilities:

• Oversee office maintenance, facilities and equipment
• Liaise with third parties (internet, cleaner, building management company) ensuring office services are maintained
• Be the first point of contact, meeting and greeting visitors and accepting parcels
• Office procedures e.g. risk assessment, signage, fire safety tests
• Maintaining administrative documents and databases
• Assisting with recruitment activities – posting job adverts, scheduling interviews, maintain candidate database, assist with new hire onboarding

Candidate Skills/Experience:

• Previous experience in a similar position
• Strong IT Administration skills (Microsoft Office, GSuite, Excel etc)
• Excellent communication and time management skills
• Prior experience with recruitment administration would be an advantage
• Familiarity with health and safety regulations and procedures would be ideal

Contact – Matt Jacob – CPS Group

CPS Group are proud to be working with a top 10 global insurance organization who are looking to strengthen their team with a Dynamics 365 / CRM Developer.

This is a rare opportunity to join a global business where you have the chance to make a genuine impact and difference with the contribution you bring to the table. We are ideally looking for a Mid-Senior Developer for this role however we are also interested in talking to Mid range Developers with 18 months+ commercial experience with bags of initiative, enthusiasm and drive.

Are you interested in designing and developing state of the art eCommerce applications and developing API solutions to help global clients?

If YES, then we want to talk to you ASAP!


Responsibilities in the role:

You will be responsible for all stages of the development lifecycle including but not limited
to:
- Reviewing the specification/requirements documents.
- Designing, coding and testing
- Deploying code to different environments.
- You will interact on a regular basis with local specialty underwriters, and the business
analysts as well as IT specialists in our corporate office.


The role will be developing applications that will interface with Microsoft Dynamics 365 and
you will likely have experience in the Microsoft Dynamics:

- Customer Service module, or Field Service module or Customer Engagement module for example.


Essential skills / Experience:
- CRM Development
- Ideally Dynamics 365 Development - Customer Service Module, Sales Module, Field Service
Module, Dynamics Portal, Customer engagement (Exposure would be great, it's not essential)
- Software development experience/exposure in designing and building web applications using C#, .NET, ASP.NET, The
business uses .NET 6.0 therefore exposure to the latest
- versions would be excellent however this is not essential


Desirable experience/skills:
- Experience with CRM SDK, REST/ODATA and SOAP endpoints.
- Knowledge of Object Oriented Programming and Design Patterns
- Knowledge of Web Services/APIs
- Familiarity with the Data Export Service, Azure APIs, Azure SQL, Data Gateways, SSRS, and
SSIS.
- Agile development experience in a scrum environment
- Power Platform
- Azure or AWS
- RESTful APIs
- HTML & CSS
- Microsoft SQL Server
- PostgreSQL
- CI/CD Patterns and Pipelines
- Angular
- Typescript


Benefits / Package on offer:
- 35 hour working week
- Monday - Friday (1 hour lunch)
- £360 per year well-being payment (£30 per month)
- Private Healthcare - Bupa - You and your family
- 10% total pension (non-contributory)
- 25 days holiday + bank holiday (increased allowance for long term service)
- Hybrid remote in Bridgend (3 days a week in office, 2 at home)

If you're interested in learning more, please apply below and one of our consultants will be in touch.