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Job Title: Senior Quality Engineer
Reporting to: Nanda Krishnan
Direct Reports: N/A
Position Type: Permanent
Overview:
Why Tokio Marine HCC?
Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.
Job Purpose:
The Senior Quality Engineer will play a crucial role in delivering high quality software products. The role will act as a guardian of quality and continually seeking ways to improve processes, tools and techniques. This is a techno functional hands-on role with strong Agile test delivery experience to guide, oversee & deliver testing activities within a product team.
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In this role, the candidate will lead testing efforts, mentor/guide offshore testers as required and ensure the delivery of high-quality releases. Key responsibilities include test planning, test case preparation, test execution, test automation and defect management to drive continuous improvement in our Agile testing processes.
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This role will have a matrix-based reporting structure, reporting operationally to the Quality Engineering Practice Manager and functionally to the respective Engineering Delivery Lead/Manager for delivery oversight.
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Key Responsibilities:
Test Delivery & Collaboration:
Act as a quality advocate within the Product team, working with cross-functional Agile team members (Engineering Delivery Leads, Developers, offshore testers, Product Owner, Business Analysts) to ensure high-quality test deliverables.
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Work closely with the respective Engineering Delivery Lead / Manager on the day-to-day testing activities and where possible drive a shift-left test approach.
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Participate in all stages of the agile software development lifecycle including Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog refinement, test planning etc.
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Supports production incidents and service requests resolution by monitoring systems, fulfilling requests, coordinating with internal and external teams, documenting processes and ensuring end user satisfaction through continuous improvement.
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Collaborate with the Quality Engineering Practice Manager to facilitate and improve testing practices, establish the framework to track quality metrics such as test coverage, automation coverage (%), defect density, defect leakage etc.
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Collaborate with our test partners (offshore test team) with respect to day-to-day testing activities and where required guide the offshore team members, fostering skill development and collaboration.
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Quickly understand the critical business processes within the assigned LOB and document / build out an in-house knowledge repository.
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Hands-On Testing & Test Automation:
Design, develop, and execute manual and automated test cases, ensuring coverage of functional, integration, and regression test scenarios.
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Hands on experience of creating, maintaining & enhancing test automation scripts built using UI automation tool such as Katalon •
Studio. Collaborate closely with the Engineering Delivery Leads to explore opportunities to introduce in sprint automation within the testing lifecycle.
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Conduct root cause analysis for defects and ensure timely resolution with development teams.• Support business users with acceptance testing where required and facilitate demos as and when required during the sprint lifecycle.• Collaborate with DevOps teams to iron out environment/deployment issues.•
Performance Objectives:
Adapt quickly to the assigned product team and ways of working.• Effective collaboration with key product team stakeholders (Engineering Delivery Manager / EDL, PO, BA, Dev Lead & offshore partner team) and demonstrate testing contribution.
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Establish a knowledge transition plan by working closely with the Product team stakeholders i.e. Engineering Delivery Lead, Product Owner (and BA).
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Effective collaboration with the Quality Engineering Practice Manager to facilitate and improve testing practices.•
Skills and Experience Specification:
Essential:
Experience: Minimum of 5 years working with Scrum teams specialising in both manual testing and test automation.• Technical Expertise: At least 2-3 years of experience as a Senior Quality Engineer, with proficiency in Pega (including Scenario testing), test automation tools (Katalon Professional or Expert certified), DevOps pipelines (CI/CD) and Azure Test Plans.
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Soft Skills: Analytical thinking, problem-solving, communication, collaboration and the ability to handle high-pressure situations.• Language Skills: High proficiency in written and spoken English.• Work Environment: Hybrid role based in London, requiring three days in the office with the option to work remotely for two days.•
Desirable:
Preferred Experience/Certifications: Strong understanding of London Market business, preferably London Market Insurance Essential LM1/2 certified.
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What We Offer
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.
The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.
Campaign Manager
Salary: Up to £30,000 + Benefits
Location: Chippenham – Hybrid Working
CPS Group is delighted to be partnering with a tech-for-good organisation that collaborates closely with charity organisations. They are seeking a Campaign Manager to join their expanding team and drive the successful delivery of fundraising campaigns.
As a Campaign Manager, you’ll take the lead in ensuring the seamless execution of campaigns, acting as the main point of contact for client accounts. Your role will focus on delivering projects on time and to a high standard while fostering strong client relationships.
Key Responsibilities:
- Manage campaigns to ensure timely delivery that meets client expectations.
- Work collaboratively with campaign executives on assigned accounts.
- Provide exceptional client service to maintain strong relationships and drive retention.
- Resolve client queries promptly and efficiently.
Candidate Requirements:
- Proven experience in client-facing roles/customer service
- Strong organisational skills with the ability to multi-task and meet deadlines.
- Excellent communication skills, both written and verbal.
- Computer literacy and proficiency with business administration tasks.
- Self-motivated and able to work effectively under pressure.
Contact: Zach Bennett – CPS Group UK
My client based in Cardiff are looking to hire a Business Consultant who can create a Target Operating Model on an initial contract basis. This is Inside IR35 and has an onsite requirement in Cardiff a number of times per week. This is an initial 3-6 month contract.
The client are in a situation where they are looking to redesign the processes within the IT function and are looking for someone to help them build a Target Operating Model and ultimately to create a pathway where the IT Service is successful moving forward.
There will be a full discovery phase required, offering up advice that is independent of senior manager views, along with speaking to a number of users inside and outside of the business and having the softer skills to build relationships with the required stakeholders.
This will involve finding new ways of working and creating new processes, conducting an analysis on the draw on demand and any skills gaps that become evident and create role profiles.
Please do only apply to this if you are happy to be onsite with a business on the outskirts of the city centre.
Job Title IT Programme Management Office Manager (PMO Manager)
Reports To Head of Programme Management (was Business Integration Manager)
Grade PC
Purpose This role will report into the IT department, but you should ideally have previous utilities experience, and in particular, experience of delivering IT solutions in or for utilities clients. You should also be adept at managing a portfolio of projects and/or programme of works in a largely outsourced environment. You will need to work at all levels of the organisation, experienced with handling multiple requirements and stakeholders concurrently, all whilst successfully influencing key decision making to ensure the IT Programme of works is initiated and delivered within the required timelines. You will report directly to the Head of Programme Management and will work closely with Programme Manager, Project Managers, IT Business Analysts and key business sponsors and stakeholders to support project definition, to initiate, plan and deliver projects, demonstrating strong governance and reporting progress tracking to plan. PMO will be responsible for establishing effective governance and controls and for ensuring all projects progress appropriately through governance and that quality is maintained.
Key Accountabilities • Take ownership of the WWU IT PMO and establish effective governance and controls.
• Definition, rollout and adoption of effective governance and controls that provide the
Programme Manager with the governance and reporting needed to ensure delivery to
time, budget, and quality measures.
• Establish the governance and controls that enable effective portfolio prioritisation, risk
management and financial controls - Provide a common framework of good-practice
standards, tools, templates, and processes for running and governing the portfolio of
projects and programmes.
• Ensure projects adopt the PMO governance and controls, with appropriate reporting and
assurance to ensure compliance.
• Ensure adoption of and adherence to effective change control processes across projects.
• Provide targeted and timely Management Information on all primary activities.
• Collaboration with senior business stakeholders to ensure smooth process and project
change delivery and maximum benefits realisation.
• Coach stakeholders on good practice, governance, and controls to achieve understanding
and adoption of PMO disciplines beyond the Programme Management function.
• improvement and a culture of positive change.
• Support any external tender selection event with our procurement team, as required.
• Support investment sign off helping to shape project business cases with a concise
summary, costs, associated risks, timelines, and any associated financial forecasting.
Technical Know-How & Skills
• Extensive PMO Management experience, being able to define, deploy and control a
programme or portfolio method that both supports and drives project managers in
delivering to time and cost to contractual agreement e.g. T&M or fixed cost, managing
both internal stakeholders and external suppliers.
• Experience of programme & portfolio management of varying complexity in parallel
• Demonstrable financial ownership of portfolios and projects in a variety of different
contractual situations
• Contractual/Commercial awareness and experience in successfully devising contracts that
have demonstrably enhanced supplier delivery
• Process and Governance design and implementation expertise
• Strong Vendor management – extensive experience of working with outsourced partner
agreements and managing delivery to contract
• Strong stakeholder and internal customer management - Managing stakeholders will be a
critical part of this role, both aligning with colleagues and being robust as and when
required
• Complex problem solver
• Flexible in terms of role and responsibilities
• Hard working Team player
• Excellent written and verbal communication skills
Qualifications • Degree level education mandatory
• Prince 2 Practitioner or equivalent Project management qualification mandatory
• Managing Successful Programmes (MSP) or equivalent highly desirable
• ITIL experience / qualification (helpful for interaction with IT Operations and Acceptance
into Service)
Job Dimensions Reporting to Head of Programme Management. Managing 0.5 FTE PMO Officer Based in Wales & West House, Newport, subject to Hybrid Working .
Executive Assistant
South Wales – Hybrid
Salary: £35,000
CPS Group are working with a leading organisation in South Wales who have a fantastic opportunity for an experienced Executive Assistant to join their team.
This is a hybrid role based in South Wales, requiring a flexible split between home and on site.
The successful candidate will provide high-level administrative and project coordination and management support to the executive leadership team, ensuring efficient day-to-day operations and enabling senior stakeholders to focus on key business initiatives.
This Executive Assistant position is both hands-on and varied, supporting senior leaders by coordinating projects, managing communications, and ensuring smooth daily operations. You will act as a trusted member of the team, anticipating needs, managing competing priorities, and facilitating efficient workflows.
Key Responsibilities:
Project Coordination & Support
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Support and coordinate internal initiatives, ensuring timelines and deliverables are met.
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Work with internal teams to track project milestones and communicate updates.
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Assist in preparing board presentations and executive reports, ensuring accuracy and relevance for target audiences.
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Attend meetings, take detailed minutes, and follow up on action items.
Communication & Collaboration
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Act as a central point of contact for internal and external communications on behalf of the executive team.
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Draft, review, and send professional correspondence and emails.
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Support cross-departmental collaboration, helping to resolve queries and drive forward decisions.
Executive & Administrative Support
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Proactively manage complex calendars, including scheduling high-priority meetings and offsite events.
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Organise travel arrangements and itineraries for domestic and international trips.
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Maintain email inboxes, prioritising actions and drafting responses where needed.
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Prepare executives for meetings with briefing materials and summaries.
Office & Operations Management
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Maintain office supplies, set up meeting spaces, and provide hospitality support for internal and external visitors.
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Manage expense claims, purchase orders and liaise with Finance for approvals and reconciliation.
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Provide occasional support to wider leadership team members where required.
Digital Presence Support
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Manage and optimise LinkedIn profiles for executives, aligning with company messaging and identifying engagement opportunities.
Continuous Improvement
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Identify ways to enhance efficiency through improved processes, tools, and systems.
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Implement and maintain effective administrative systems that support evolving business needs.
Knowledge, Skills & Experience:
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Proven experience in a senior Executive Assistant or high-level administration role.
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Exceptional organisational and time-management skills, able to juggle multiple demands.
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Strong communication skills – verbal, written and interpersonal.
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Confident using Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
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Experience managing diaries, meeting logistics, travel, and expense processing.
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Ability to work under pressure with discretion and confidentiality.
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A proactive, adaptable, and professional approach with strong problem-solving ability.
Key Behaviours:
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A self-starter who shows initiative and confidence in decision-making.
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Comfortable working in a fast-paced environment with changing priorities.
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Dependable, trustworthy, and calm under pressure.
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A people-person with strong interpersonal skills.
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Detail-oriented, accurate and committed to high standards.
IT PMO Project Manager
Steering Model Unit: ITS (IT Services)
Location: Cardiff
Level: T3
Start Date: ???
About Atradius
Atradius provides trade credit insurance, surety and collections services worldwide, and has a presence in over 50 countries. Its products and services aim to reduce its customers' exposure to buyers who fail to pay for the products and services customers purchase. With a 30% global market share of trade credit insurance market, its products contribute to the growth of companies throughout the world, by protecting them from payment risks associated with selling products and services on credit. Atradius has more than 150 offices, access to credit information on 52 million companies worldwide and makes over 22,000 trade credit limit decisions daily.
At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/careers.
Unit Description
Within Atradius, the IT PMO unit forms part of ITS.
ITS provides application and infrastructure services to Atradius and its customers. This covers all aspects of IT services from operational IT Support, Service Desk Management to innovation and transformation programmes supporting the business.
The IT PMO team is responsible for supporting, co-ordination and implementation of the ITS projects within Atradius. In addition the IT PMO team also supports the Atradius Business units with the delivery of the IT aspects of the business projects.
Job Description
Atradius The CPS Group are urgently looking for a is looking for a new PProject Manager to be based in Cardiff two days per week to work on an initial 6 month contract that is inside IR35.
The Project manager will form part of the IT PMO Project Management team delivering technical projects based around application and infrastructure services across IT and Business Change., reporting directly into a Programme Manager, and will be allocated a subset of the projects to deliver.
The As a Project Manager will be at Atradius, you will oversee and deliver assigned projects and to s, ensureing they are completed on time, within scope, and budget.
The candidate Project Manager will adhere to the PPMO framework, collaborating closely with the Portfolio Management team to manage risks, issues, and dependencies. Your role includes developing detailed project plans, maintaining high-quality standards for deliverables, and effectively communicating progress to stakeholders. You will also contribute to maintaining and improving the PPMO framework alongside Portfolio Managers.
The candidate Project Manager will work primarily on technical projects with the technical support teams and these projects will include a heavy focus on
- IT Infrastructure, Networks & EUC
- Cyber Security
- Cloud Infrastructure – MS Azure
- Service Management
within Atradius ITS and as such it is essential that the candidate has a good awareness and understanding of IT technologies, principles and methodologies,
In addition to core Project Management skills the candidate will also need to be able to demonstrate good communication and reporting skills towards stakeholders and project teams, the ability to work independently and self-sufficiently, an understanding of business and commercial benefits and a strong customer service awareness.
Main Responsibilities
In this position the key responsibilities of the candidate will be:
- To oOversee and manage the delivery of IT projects.
- Developing detailed project plans that outline the scope, timeline, budget, and resources required.
- Ensure projects comply with the PPMO framework.
- Collaborate closely with the ITS technical teams, covering design, implementation and operational support
- Collaborate closely with the Portfolio Management team.
- Identify and manage project risks, issues, and dependencies.
- Report project status and progress to relevant stakeholders.
- Ensuring that all project deliverables meet the required quality standards.
- Resource forecasting, Budget Forecasting reporting and management
- Budget forecasting, reporting and management
- Risk, issue and dependency management.
- Stakeholder communication and progress reporting.
Required Qualifications, Skills & Experience
- Excellent communication skills
- Ability to convert technical details into summarised view
- Proficient at managing time and resourcess
- Work independently and being self sufficient
- Ability to work on multiple projects simultaneously
- Ability to convert technical details into meaningful,
- Business ideas,
- High level and detailed project plans,
- communication schedules,
- test plans
- process improvements
The suitable Project Manager will need:Detail-oriented
Proven leadership skills
Critical thinking and problem-solving skills
Capable of managing in a crisis, as and when they arise
Adept at negotiating internally as well as externally
- Knowledge of project management frameworks and best practices including waterfall and agile
- Proven experience of three to five years in managing IT projects of various type and size, these should include but not limited to
Demonstration of Cyber SecurityNetwork knowledge
Demonstration of Infrastructure continuous improvements
Cyber Security
End user computing
Demonstration Cloud Infrastructure and Migration knowledge (preferably Microsoft Azure)
Infrastructure
End user computing
Service management
Preferred Skills
- Good experience of managing projects through all phases of the project lifecycle from business case production to operational hand over into support
- Good working knowledge of Microsoft Office suite
- Good knowledge and experience of creating operational process and process flow documents to support project implementation and delivery.
- Good understanding in using popular project management tools such as MS Project, Asana, Trello, Kanban boards, etc.
- Good experience in the use of collaboration tools such as MS Teams and SharePoint
- Experience with cloud technologies and tools such as Confluence and Azure Devops
- Experience of ITSM management tools such as ServiceNow
What do we offer?
A dynamic, international and challenging work environment
Training and support to reach your full potential including the opportunity for continuous professional development
Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
Challenging tasks with individual development and training opportunities
Equal opportunities for all
The success of our organisation stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.