Stimulating. Motivating. Challenging.

NAGRAVISION, the media and entertainment technology division of the Kudelski Group (SIX:KUD.S), enables content creators, providers and operators worldwide to launch, monetize and scale services at speed, offering their subscribers compelling, personalized user experiences. Its portfolio of award-winning products and services spans traditional video security, cybersecurity, cloud-based video and streaming solutions, turnkey direct-to-consumer solutions for the sports industry, and rich personalization services that drive subscriber loyalty.

Role: Solution Marketing Manager

Location: UK, Cwmbran, Wales or London based

Mission

Joining an existing team of solution/ product marketing professionals within a wider product and sales development organization, your mission will be to drive solution marketing activities for several NAGRAVISION product lines around video and connectivity security. This role requires strong business acumen and an understanding of the dynamic video service provider market alongside a comprehension of how underlying technical and business challenges affect the market at a local, regional and global level.

The Solution Marketing Manager is a key interface position between sales, marketing and product management teams worldwide. The role is responsible for developing product and solution positioning that differentiates NAGRAVISION in the media and entertainment industry. While this role is based in the UK, its focus is global and candidate experience that can show this is preferable.

Responsibilities

• Act as the key contact for Solution/ Product Marketing for assigned products and solutions. Own, lead and manage solution marketing initiatives:

• • Work with product managers to identify market opportunity before defining value propositions and go-to-market approaches for a product line. At each major product increment re-evaluate to ensure the value proposition is optimised for the product/ solution’s target markets.

• • Working with group marcomm and product management teams, lead the creation of a set of solution briefs that will facilitate the creation of product collateral such as pitch-decks, explainers, videos etc. to ensure that the product is well represented in the target segment and region.

• • Assist in the definition of go-to-market (GTM) strategies to position NAGRAVISION products correctly in each segment and region

• • Undertake appropriate levels of market research and competitive analysis – which may include sales insights, surveys and focus groups with customers / prospects to understand customer pain points, total addressable market and pricing/channel strategies.

• • Work with a cross-functional team across the business, collaborate to bring new and differentiated solutions to market and contribute to the ongoing product strategy.

• Contribute to the definition of NAGRAVISION thought-leadership initiatives that are designed to resonate with customers, prospective customers, industry partners and other relevant bodies.

• Work cross-functionally across the Kudelski Group with other solution marketing teams to anticipate issues, align priorities and develop coherent and impactful output that balances business needs versus team constraints, and champion innovation-driven customer value.

Requirements / Profile

PERSON PROFILE

A self-driven, and highly motivated product/ solution marketing professional familiar with media and entertainment industry, who can engage with a broad range of roles at varying levels across the organisation. Driven by a passion to create game-changing marketing strategies around technology solutions and services, you are someone who likes to drive change and be part of a highly dynamic team adapting to the demands of today’s video industry.

EXPERIENCE & BACKGROUND

• 5 years experience in an international, multi-cultural business environment

• Excellent marketing execution and business analysis skills with strong capabilities in effectively positioning and promoting products and services

• Excellent communication and presentation skills that truly engage audiences

• Successful track record of product/ solution marketing and/or product development with exposure to commercial and business management

• Ability to translate complex concepts and technologies into business-oriented value propositions

• Experience of working with product managers, marcomm and sales enablement teams in day-to-day activities with experience of knowledge transfer or training/ coaching across the organisation

• Proven evidence of successfully working in matrix and management-by-influence organisations

• Experience of working in technical B2B organizations with extensive partner ecosystems or in roles that have daily interaction with technical concepts.

• Dynamic, autonomous and capable of taking decisions in a fast-evolving environment whilst working as part of a dispersed, cross-cultural team with a reputation for delivering results

• Working knowledge of the media and entertainment industry with a particular focus on the distribution of digital media, and an understanding of its forces and trends on an international scale preferred

PREFERRED QUALIFICATIONS

• Advanced University degree in Business / Technical discipline

• Demonstrable business acumen acquired through experience and/or formal business training

• Excellent command of English both written and oral – native or near-native knowledge. Other languages an asset.

Operational Resource Planner (12m FTC)

BELONG. There’s no place like Principality.

Our home is your home. So, when you decide to join the team, we’ll go further to bring you the warmest of welcomes. From a friendly and inviting environment to a flexible benefit package designed around you – when it comes to belonging, there really is no place like Principality. We keep it flexible wherever possible; we encourage you to look after yourself; we do our bit in the communities we serve and support you in doing the same, and we promise to get better together.

Some reasons you may want to consider working with us; we have an award-winning flexible/hybrid working policy, we’re a 2022 winner of UK Best Large Workplaces for Women, we have a refurbished hi-tech office in the centre of Cardiff designed around colleague feedback, we ranked number 6 for wellbeing in 2022,  we have an extensive financial and well-being benefits package ‘’Belong’’ designed to put our people first, we have consistent colleague engagement scores of over 85% and a caring community of supportive Networks. But that’s not all, discover why there’s really no place like Principality; https://www.principality.co.uk/careers

Principality Building Society is embarking on a period of significant cultural transformation to simplify our business and create capacity for purposeful growth. As an Operational MI Analyst, your primary focus will be to produce and automate high quality management information and business intelligence using Power BI and other tools, enabling data-driven decision-making across a variety of departments.

What you will do:

• Business Partner Operational Teams to understand key M.I. requirements, simplifying the production where appropriate.
• Clear understanding of demand and resource requirements in key operational areas.
• Proactively develop capability to continuously monitor the current operational demand of the business. Developing reporting as required for a variety of stakeholders, meetings and committees.
• Oversee the reconciliation of monthly performance across the group.
• Identify opportunities to improve resource optimisation, ensuring our people resources are managed more efficiently
• Contribute to the forecasting process of all operational demand types
• Work with stakeholders to develop and implement change

What we are looking for:

• Strong experience in M.I production, automation and workforce planning solutions
• Strong analytical and critical thinking skills, with the ability to interpret data & make sound decisions
• Experience of using workforce management software and tools to forecast call volumes & create schedules
• Good communication and people skills, with the ability to build relationships and influence at all levels and work collaboratively in a team
• Proficiency in Microsoft excel, including advanced formulas, pivot tables and data techniques
• Strong diligence and accuracy, with the ability to analyse data and identify patterns & trends

Our most important asset is our people. We value a healthy work-life balance and currently offer a 35-hour work week with our hybrid approach enabling you to have a mix of office days and remote working.   Your base location for this role will be our Head Office, Principality House, The Friary, Cardiff, CF10 3FA

Senior Director – Cloud Operations and Delivery
Location: Cwmbran, Wales – hybrid working (~2 days per week in office)
Department: ION/OPF Delivery and Operations
Reports To: SVP – Media & Entertainment Product Engineering
Type: Full-Time | Senior Leadership

Role Overview

We are seeking a strategic and results-driven Senior Director of Cloud Operations and Delivery to lead and scale our OpenTV Service Platform delivery teams towards excellence in service availability and performance, combined with strong efficiency in turnkey customer integration projects.

This role is pivotal in ensuring effectiveness of operations & deliveries within cloud ecosystems. From project signoff to customer launch, driving operational excellence allows us to meet customer expectations while maximizing project profitability.

The ideal candidate will have deep expertise in AWS cloud deployment, service reliability, scalability and performance. Combined with end-to-end system integration practice, a strong focus on SLA and cost efficiency of our cloud operations, as well as accelerating customer launches.

Key Responsibilities

Leadership & Strategy

• Define and execute the strategic roadmap for system integration delivery across multiple product deployment projects and customer engagements.
• Lead cross-functional teams including Service Reliability Engineering team, Product and Customer integration teams, as well as Delivery Managers to ensure alignment and accountability on customer deliverables.
• Champion continuous improvement and innovation in delivery methodologies and operational processes in DevOps team allowing to scale across dozens of customers, to accelerate time to market while reducing cost of delivery.
• Drive a continuous improvement plan focused on excellent SLA delivery (Availability, Performance, Scalability & Security) combined with cost optimization, particularly optimizing AWS & cloud infrastructure budgets.

Platform Ownership & Cloud Operations

• Take full ownership of the 24/7 running of the OpenTV Video Service platforms in the cloud, ensuring high availability and operational excellence.
• Ensure the reliability, performance, and scalability of the product across all environments.
• Lead initiatives to reduce operational costs while improving service quality.

Customer Integration

• Oversee customer onboarding and integration processes, ensuring timely and high-quality delivery of system solutions.
• Act as an escalation point for complex integration challenges, driving resolution and customer satisfaction.
• Collaborate with Sales, Customer Success, and Technical teams to ensure customer requirements are accurately captured and delivered.
• Ensure customer integration is seamless, with a focus on AWS-based deployments and cloud-native architectures.

Delivery Management

• Manage a team of Delivery Managers responsible for executing integration projects across various domains.
• Establish and monitor KPIs, SLAs, and delivery metrics to ensure consistent performance and quality.
• Implement governance frameworks and risk management practices to ensure project success.
• Oversee the deployment of projects, including integration, release validation, and budget management.

Product Alignment

• Work closely with Product leadership to ensure integration capabilities align with product strategy and roadmap.
• In close collaboration with Senior Director of Product Architecture & Senior Director of Product Engineering, build a result-oriented improvement plan to increase efficiency of operations & delivery as well as SLA improvement.
• Ensure delivery teams are equipped with the right tools, documentation, and training to support product deployments.
• Lead end-to-end integration, including reliability, performance, and scalability testing.

Qualifications & Experience

• Proven experience (10+ years) in system integration, delivery operations, or related fields, with at least 5 years in a senior leadership role.
• Proven experience in running AWS cloud deployment and delivering excellent SLAs on large scale cloud systems serving multi millions of users.
• Strong background in managing cross-functional teams and large-scale integration projects.
• Deep understanding of enterprise systems, APIs, cloud platforms, network and integration technologies.
• Exceptional stakeholder management and communication skills.
• Experience in Agile, DevOps, and modern delivery frameworks.

Preferred Skills

• Strategic thinker with a hands-on approach to problem-solving.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong analytical and decision-making capabilities.
• Experience in customer-centric organizations with complex integration needs.