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Job Title: Admin Assistant
Location: Caerphilly
Contract Type: Full-time, Permanent
Salary: £24,375 per annum
About the Company
Our client is a trusted name within the fire safety and compliance sector, delivering high-quality consultancy and inspection services across the UK. With a strong reputation for excellence and continuous improvement, they are committed to safeguarding people, property, and businesses through professional standards, accredited systems, and exceptional customer care.
The Role
We’re looking for a proactive and well-organised Consultancy Team Administrator to provide comprehensive administrative and coordination support to the Consultancy division. This role plays a key part in ensuring projects and assessments are delivered smoothly — from scheduling surveys and managing client communication to supporting documentation, training bookings, and reporting.
You’ll work closely with consultants, subcontractors, and clients to ensure deadlines are met and service delivery exceeds expectations. This is a fantastic opportunity for someone who enjoys variety, responsibility, and being at the centre of a busy operational team.
Key Responsibilities
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Coordinate consultancy projects, including fire safety assessments, client appointments, and follow-up actions.
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Communicate effectively with clients and internal teams to support seamless service delivery.
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Manage incoming enquiries, schedule work using internal systems, and issue documentation to clients.
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Support the planning and delivery of training sessions, liaising with trainers and attendees.
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Monitor shared inboxes, handle telephone queries, and maintain accurate records.
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Liaise with subcontractors to organise site visits and ensure relevant paperwork is in place.
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Assist with invoicing, reporting, and general administrative duties to support the wider Consultancy function.
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Identify opportunities to enhance efficiency and customer satisfaction across processes.
Skills & Experience Required
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Confident user of Microsoft Office and comfortable learning bespoke systems.
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Strong organisational and multitasking skills with excellent attention to detail.
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Ability to prioritise workload and remain calm under pressure.
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A professional and customer-focused approach, with clear communication and interpersonal skills.
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Able to build positive relationships with colleagues, clients, and external partners.
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Experience in a coordination or administrative role within a technical, compliance, or service-led environment would be advantageous.
What’s on Offer
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Competitive salary of £24,375 per annum
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Private medical insurance
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Company pension scheme
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Wellbeing and reward programme
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Enhanced sick pay
Interested?
If you’re looking for a role where organisation, teamwork, and customer service come together — we’d love to hear from you. Apply today to join a forward-thinking organisation dedicated to safety, quality, and professional growth.
Fire Alarm Engineer
Location: Wales & South West (field-based)
Contract: Full-time, permanent
Salary: £31,500 – £37,000 DOE + benefits
Reporting to: Electrical Department Manager
About the Company
We’re an established, values-led fire safety services provider supporting clients across Wales and the South West. Our work spans fire detection and alarm systems, fire suppression, emergency lighting, Nursecall systems, and risk assessment services—delivered in line with UK legislation and recognised industry standards.
You’ll be joining a business with strong quality and compliance focus, operating under ISO 9001 with ongoing investment in health, safety, and environmental management systems, plus relevant third-party fire industry certifications.
The Role
We’re looking for a motivated, reliable Fire Alarm Engineer to carry out the installation, commissioning, servicing, maintenance and repair of fire alarm systems and related life safety systems. You’ll ensure all works are completed to the required standards (including BS 5839, BS 7671, manufacturer guidance and applicable codes of practice), supporting compliance and keeping client sites safe and operational.
Key Responsibilities
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Service, maintain, fault-find and install fire alarm, fire suppression, emergency lighting and Nursecall systems.
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Ensure works are compliant with relevant standards including BS 5839-1, BS 5266 and quality procedures.
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Deliver reactive callouts and planned maintenance within SLA expectations.
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Commission and hand over systems safely, ensuring accurate documentation is completed.
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Build strong client relationships and support them with practical compliance guidance.
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Plan and prioritise your workload across your designated area.
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Identify additional works where appropriate (surveys, remedials, quotes) and communicate opportunities clearly.
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Record job notes, test results and findings on a digital device (training provided).
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Work independently on the road with support from a collaborative head office and engineering team.
What We’re Looking For
Essential:
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Interest in life safety systems and a commitment to compliance and quality.
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Strong communication skills (written and verbal).
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Organised, detail-focused, able to manage time effectively.
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Comfortable using Microsoft Office (Word, Excel, Outlook).
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Proactive, keen to learn and develop in a fast-paced environment.
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Able to work independently and as part of a team.
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Full UK driving licence and flexibility to travel across sites.
Desirable:
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Working towards or hold BS7671 / NVQ Level 3 (or equivalent).
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Confident managing your own diary and workload.
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Professional, punctual, and customer-focused.
Benefits
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Competitive salary with regular reviews
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Company vehicle (where applicable)
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Tools, uniform and PPE provided
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31 days holiday (including Bank Holidays)
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Pension scheme
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Company events
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Health & wellbeing programme
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Employee rewards/benefits scheme
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Private medical insurance
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Sick pay
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Supportive team environment with training and development
Apply
If you’re looking for a role with variety, autonomy and progression within a quality-driven fire safety business, we’d love to hear from you.
Senior Travel Claims Handler (Large Loss)
Full-time • Cardiff (Hybrid)
About the Company
A growing, data-driven insurance services organisation based in central Cardiff is expanding its travel claims function. The business supports international insurance partners across customer service, claims handling, underwriting, pricing and operational excellence. With a strong focus on innovation, continuous improvement and delivering an industry-leading customer experience, the company is now looking for an experienced Senior Travel Claims Handler to help shape outcomes for customers during their most challenging travel moments.
You’ll play a key role in handling complex, high-value and large loss travel insurance claims, including medical emergencies, repatriation cases and major travel disruptions. Working closely with internal specialists and external partners, you’ll provide empathetic, expert guidance while ensuring every claim is managed thoroughly, fairly and efficiently.
The team operates a hybrid working model, typically 2–3 days per week in the Cardiff office.
Key Responsibilities
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Review, assess and process complex or high-value travel insurance claims and complaints in line with policy wording and regulatory standards
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Manage your caseload proactively, ensuring timely progression and excellent documentation
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Lead on negotiation and settlement of claims within your delegated authority
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Maintain high-quality service standards, productivity and compliance across all claim activity
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Support the Technical Claims Manager in driving improved customer outcomes
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Act as a role model within the team, championing continuous improvement and best practice
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Build strong relationships with customers, suppliers and third-party providers
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Contribute effectively to team meetings and development discussions
Your Skillset & Experience
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Minimum 2 years’ experience in travel insurance claims, with exposure to complex, major or large loss cases
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Strong technical understanding of claims processes and policy interpretation
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Exceptional written and verbal communication skills with a compassionate approach
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Confident in handling Emergency Medical Assistance or repatriation cases
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High attention to detail and accuracy in all documentation
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Strong analytical and problem-solving skills
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Ability to work to daily and weekly deadlines while managing multiple priorities
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Skilled at influencing and building rapport with customers and senior stakeholders
What’s in It for You?
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Salary from £30,000, depending on experience
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Annual salary reviews
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33 days annual leave (increasing with service), plus the ability to buy or sell holiday
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Hybrid working with a modern Cardiff city centre office
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Pension scheme
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Discounted gym membership, Cycle to Work scheme, technology discounts
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Employee Assistance Programme
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Optional healthcare cash plan and dental cover
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All equipment provided for both office and home working
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Professional development support, including training and qualifications
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Optional social events and team activities
Job title: Developer Salary: Competitive Location: In person in central Bristol o9ice Tue-Thu, wfh Mon/Fri Worktribe is a successful, friendly and fast-growing SaaS company providing a market- leading research and teaching platform for universities. We have an exciting opportunity for two full-time developers to join our a9able team in central Bristol. We're looking for 5+ years experience in full stack web application development, mostly back-end with some front-end work. You'll be fast, accurate, good-natured and enjoy an agile development approach. You'll be keen to get involved in the product design, learning the domain, contributing ideas on structure, technology and usability and developing the rich user interfaces that make our products stand out. You will receive training and support in our products from your development colleagues, before being expected to contribute to the team. Please note, we're oldskool developers who, through long experience, favour procedural programming style over OOP and tight secure hand-rolled code over generic frameworks and libraries wherever possible. This isn’t hard-and-fast but it’s a philosophy borne of years of real-world experience and it’ll be helpful if you are comfortable with this approach. Required Abilities • Back-end: PHP • Front-end: Javascript, React, HTML/CSS frameworks • Databases: MySQL, SQL Server / Postgres experience an advantage • Version control: Git • Strong security practices • Excellent visual, verbal and written communication • Attention to detail • Good timekeeping • Good interpersonal skills The ideal candidate also has: • Keen eye for usability and interface design • Technical writing skills • Networking and server admin awareness • An informal, friendly style to match our company culture.
This role will o9er plenty of scope to grow. Please provide an indication of candidate’s expectation of salary and years of experience when you send the CV. Please also ensure candidate can provide an example of their code (Github link or screenshot). Interview process will be as follows: Stage 1: Quick informal 10-15 min video chat with candidate to gauge fit, likeability and can show an example of their work here if poss. Stage 2: Invite candidates to come in for an open discussion with a couple of our team to assess fit on both sides; this can be based around an example of some code they've written and/or a project they're currently engaged with
Fire Safety Surveying Specialist
Location: Wales & West of England
Salary: £32,000 – £36,000 + benefits
Contract: Permanent, Full Time
About the Organisation
An established building safety provider is seeking a Fire Safety Surveying Specialist to support its growing workload across commercial, residential, and public-sector sites. The business focuses on delivering high-quality passive fire protection services and is known for maintaining strong technical standards and a supportive team environment.
The Opportunity
This position involves assessing internal building structures to ensure that fire separation measures are compliant, effective, and properly maintained. It’s a hands-on surveying role that blends technical inspection, report writing, and collaboration with project teams and clients.
What You’ll Be Doing
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Conduct structured inspections of buildings to evaluate the performance and condition of fire-resisting barriers and separation features.
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Identify defects or inconsistencies, log them accurately, and recommend practical corrective actions.
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Capture photographic and written evidence to support survey outcomes.
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Work closely with operational teams to ensure proposed remedial works meet relevant safety and quality requirements.
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Maintain up-to-date knowledge of fire safety standards relating to compartmentation and passive protection.
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Support project documentation so that all information is clear, complete, and aligned with compliance expectations.
What You’ll Bring
Essential:
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Experience in surveying roles linked to fire safety, building fabric, construction, or passive protection.
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Strong understanding of building layout, fire separation principles, and relevant regulations.
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Confident producing structured, detailed technical reports.
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A methodical, accurate approach with excellent attention to detail.
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Full UK driving licence and willingness to travel between sites.
Desirable:
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Any recognised training or certification in fire safety, passive protection, inspection, or compliance (e.g., industry-standard courses or equivalent).
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Familiarity with site-based risk assessments or remedial project planning.
What’s on Offer
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Ongoing professional development and funded training.
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A supportive, knowledgeable team with strong technical expertise.
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Company-provided PPE and equipment.
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Additional benefits including wellbeing support, paid sickness provisions, and access to employee reward schemes.