Job Description

Account Manager

• Cardiff (Hybrid – 3 days onsite)
• £35,000 + Uncapped Commission (OTE £65,000+)

CPS Group are supporting a fast-growing software consultancy in Cardiff with the recruitment of two Account Managers to join their expanding commercial team.

This isn't a new business sales role. Instead, you'll inherit a portfolio of established clients, building long-term relationships, identifying opportunities to expand existing accounts, and becoming a trusted advisor to senior stakeholders. If you enjoy developing accounts rather than cold prospecting, this could be the perfect opportunity.

The Role

• Managing and growing a portfolio of existing client accounts.
• Building relationships with C-Suite and senior stakeholders across public and private sector organisations.
• Identifying opportunities to expand existing services and generate additional revenue.
• Working closely with technical delivery teams to ensure excellent customer outcomes.
• Producing account plans, revenue forecasts and pipeline updates.

Essential Experience

• Proven experience in Account Management, Client Success or Customer Success within a software, technology or IT services environment.
• A demonstrable track record of growing existing customer accounts and exceeding commercial targets.
• Experience engaging with senior stakeholders and translating business challenges into technology solutions.
• Previous experience working with software development, digital transformation or technology consulting businesses would be highly advantageous.
• Experience working with Public Sector, Local Government or Housing Association clients would be beneficial.

Benefits

• £35,000 basic salary with realistic OTE of £65,000+.
• Hybrid working (3 days per week in the Cardiff office).
• Free onsite parking.
• 25 days annual leave plus bank holidays.
• Pension, Life Assurance and additional employee benefits.
• The opportunity to join a growing business with genuine career progression and a strong pipeline of existing clients.

If you're an experienced Account Manager looking to join a growing technology business where you can develop long-term client relationships and make a real commercial impact, we'd love to hear from you.

Contact: Sam John – CPS Group Recruitment