Your search query
Job Description
Job Title: Senior Operations Technician
Reporting to: Lead Operations Technician
Location: UK
Job Purpose:
Responsible for the deployment, maintenance, and support of SANS network and audio-visual systems
at live training events across the EMEA region. This role also supports live online streaming platforms,
contributes to technical and process improvement initiatives, and provides technical team leadership
in the absence of the Lead Operations Technician, ensuring seamless event execution and continuous
service excellence.
Main duties and responsibilities:
Technical Responsibilities: • Lead in live event set-up activities, including configuring and installing network routers,
managed switches, wireless access points, and wireless controllers. • Set up and troubleshoot all types of SANS and venue-owned audio-visual equipment. • Identify and troubleshoot network availability and performance issues at live events. • Assist with event network operations pre-planning and technical task management via
Trello. • Organise, maintain, and upgrade all event-specific technical equipment (e.g., routers, tech
stacks, Wi-Fi kits). • Configure and maintain EMEA employee laptops, including initial configuration, software
installation, and resetting to factory settings. • Collaborate with SANS Service Desk, Labs & Cyber Ranges, and Security teams to support
student-facing IT needs. • Provide initial operational and security incident response at events, escalating as needed.
Administrative Duties: • Organise and communicate with on-site venue personnel and third-party vendors regarding
network configuration requirements and provide updates to the Primary Event Manager. • Record, upload, and audit class recordings, ensuring the course recording tracker is updated. • Provide Service Desk triage and response for EMEA region requests. • Collaborate with HR and Lead Operations Technician for new employee laptop
configurations.
Leadership Responsibilities: • Undertake temporary team lead tasks in the absence of the Lead Operations Technician,
including maintaining the tech resource schedule, attending global technical calls, and acting as point of contact for the Head of Operations, Event Managers, and venues.
• Lead and distribute knowledge to Operations Technicians on networking components (Aruba, Ruckus, AWS, Mikrotik) and concepts (OSPF/Subnetting, scripting/programming, 4G LTE technologies).
• Prioritise and escalate unresolved technical issues for rapid resolution.
• Work with the Lead Operations Technician to document and resolve recurring technical issues for continuous improvement.
Additional Responsibilities: • Build and maintain strong relationships with peers across SANS.
• Uphold and promote the SANS brand, mission, and values in all professional interactions.
• Actively initiate and lead continuous improvement ideas for technical aspects of events and courses.
Product Marketing Manager
London (Hybrid Working)
Salary: Up to £70,000 (including 10% bonus)
CPS Group is excited to partner with a leading Digital Media company in London, currently seeking a dynamic and business-savvy Product Marketing Manager to join their growing team of marketing professionals.
In this role, you will be the key link between the sales, marketing, and product management teams on a global scale. Your primary responsibility will be to develop and execute product and solution positioning strategies that differentiate the company’s offerings within the device security market.
Key Responsibilities:
- Serve as the main point of contact for marketing initiatives related to assigned products and solutions, leading and managing product marketing efforts
- Collaborate with product managers to identify market opportunities and create compelling value propositions for each product line. Continuously assess and refine these propositions to align with target markets
- Work with field marketing and product management to develop solution briefs that support the creation of product collateral (e.g., pitch decks, videos, explainers) to ensure products are effectively represented across key segments and regions
- Support the development of go-to-market (GTM) strategies to position products accurately within various market segments and geographical regions
- Conduct market research and competitive analysis, utilizing insights from sales data, surveys, and customer focus groups to understand customer needs, market potential, and pricing/channel strategies
Candidate Skills/Experience:
- Proven experience in a similar product marketing role, ideally within an international, multicultural environment
- Strong background in technical B2B organizations or roles involving regular interaction with technical concepts
- Exceptional marketing execution and business analysis skills, with the ability to effectively position and promote products and solutions
- A successful track record of product or solution marketing in the consumer device market, with exposure to commercial and business management
- Experience in cybersecurity or semiconductors is highly desirable
- is highly desirable
Contact: Matt Jacob – CPS Group UK
QA/Test Engineer
Location: London (2/3 days a week onsite)
Salary: Up to £50,000 + Benefits
CPS Group are looking for an experienced QA/Test engineer to join a leading provider of innovative technology solutions, focused on delivering high-impact software to clients across diverse industries, with a strong reputation for excellence and a rapidly expanding global presence.
As a QA/Test Engineer you will drive the quality of technical solutions for a variety of projects. The role requires proficiency in manual and automated testing, Jira, web applications, SQL, user stories, and Gherkin. Experience with payment systems, reporting tools, and security testing is a plus. Working in an Agile environment, you'll develop and implement effective testing strategies to ensure reliability and performance.
Key Responsibilities:
- Develop, document, and execute manual test scripts based on user stories and acceptance criteria
- Conduct functional, regression, integration, and performance testing for web applications and APIs
- Design, implement, and maintain automated test scripts using tools like Selenium or Cypress
- Integrate automated tests into CI/CD pipelines for continuous testing
- Use SQL queries to validate backend data integrity and verify test results
Required Skills & Experience:
- Proven experience in QA testing for web applications, technical solutions, and security testing
- Knowledge of software development testing and RESTful API testing using tools like Postman
- Familiarity with performance testing tools and methodologies
- Strong manual testing skills, including test script creation and execution
- Proficiency in automated testing with Selenium, Cypress, or similar tools
- Experience using Jira for defect tracking and test management
Contact: Matt Jacob – CPS Group UK
Senior Cloud Architect
About the job your considering
You’ll be joining a passionate, professional and highly skilled team of architects and engineers who specialise in building and integrating custom software solutions at enterprise scale.
Innovation in delivery is always at the forefront of our minds, which is why we utilise a variety of cloud, open source and proprietary technologies to achieve the best possible outcome for our clients.
We have world class architecture and software engineering communities; we invest in doing things right and have plenty to say on the subject. We’re active on social media and for those that want to find out more, take a look.
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your role
Solution Architects shape and define solution architectures for our clients. These architectures are used to define project plans, manage detailed design, inform technical risk analysis and support estimation. We work with a client from the earliest stages of a project through to delivery and ‘go live’. We provide technical leadership and support to the Programme Director or Engagement manager. As a member of our solution architecture team, you will bring a mix of technical skills, industry insight, business acumen and leadership. You will forge close working relationships not only with our architecture and engineering teams in UK and India, but also with the many other disciplines in Capgemini such as engagement managers and account executives. You will take a leading role in both delivery and business development to shape and design innovative, custom solutions for our clients.
• Work on some of the most leading-edge cloud-native architectures in development today.
• Take end-to-end ownership of shaping solutions & defining the right architectural approach.
• Collaborate closely with our engineering teams to ensure our solutions are built to reflect your solution vision and make the best use of current development practices.
• Be a trusted technology adviser to our clients as well as to Capgemini colleagues.
You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.
Your skills and experience
• Excellent knowledge of exploiting Azure/AWS/Google Cloud for delivery of cloud-native solutions involving deployment and integration with major cloud based technologies such as ESRI, SCADA, Asset Management, Finance.
• A track record delivering successful Cloud transformation / migration projects • Experience architecting enterprise-level solutions using GCP, AWS, Azure involving multiple Cloud platforms and solutions.
Your Security Clearance
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
What does 'Get The Future You Want mean for you?
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Why you should consider Capgemini
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.A
Get the future you want | www.capgemini.com
INTERNAL REQUEST
Role |
|
Grade (Flexible?) |
|
Start date |
|
End Date (only needed for short term roles) |
|
Description of role (any key skills the resource needs)
|
|
EXTERNAL REQUEST
ROLE:
- An IT professional working in an Application Development and Maintenance team with a blend of Business and Systems Analyst experience and skills.
- Currently (or is eligible for) SC clearance.
- Based in Cardiff.
- Suit an individual with the desire to work in a long-term role and develop a rewarding career within a highly complex environment.
- Responsible for gathering detailed requirements and agreeing functional solutions in consultation with client management/users and the Lead Developer/Tester.
- Developing and maintaining functional specifications, business process models, user stories and use cases.
- Comfortable with using SQL to interrogate relational database tables to understand how data is currently held and what alterations are necessary to facilitate change.
- Support the development and system testing of the stories defined, assist the client in User Acceptance Testing and co-ordinate aspects of implementation and early life support.
- Provide knowledge transfer to the Production Support team.
- Acquire knowledge and understanding of the workings of numerous complex systems and be able to advise on future development considerations.
- Produce implementation plans specifying the steps required to introduce the system to live operation (e.g. setting of parameters, confidence tests).
ESSENTIAL SKILLS:
- Ability to gather detailed requirements and translate them into a functioning solution.
- Ability to support all phases of the system development lifecycle from requirements gathering through to implementation of solutions.
- Understanding the use of relational databases and competent data analysis skills (using SQL or query analyzer).
- Ability to work under pressure to tight deadlines.
- Ability to nurture relationships with clients within a dynamic and delivery focused team.
DESIRABLE SKILLS:
- Atlassian Collaboration Tools (JIRA and Confluence).
- Developing pseudo rules for IBM Operational Decision Manager (ODM) rules engine.
- Experience of delivering documentation including:
- Screen specifications
- Interface specifications
- Data Object definitions
- Business Rule flows
- Business Rules
- Business Term definitions (Method Specification)