Data Analyst / Data Scientist

Rostella

Full-time

Cardiff (Hybrid)

The Company:

Rostella is based in the heart of Cardiff and provides quality car insurance services to car insurance provider Hedgehog in the UK, and more recently travel insurance services to 1Cover in Australia. This means we provide a range of functions including customer service, claims handling, underwriting, pricing and other car insurance related functions. We're a data-driven, agile company where everyone is expected to come up with ideas and help implement them to continually improve what we do and how we do it. Our aim is to create and maintain an industry-leading customer experience.

Rostella provides services to both Hedgehog and 1Cover with both companies looking to grow their businesses. We have an exciting opportunity for an Analyst to join our Pricing team, developing and implementing pricing strategies using sophisticated data and analytics.

About 1Cover Group:

Founded in 2003, the 1Cover Group is Australia and New Zealand’s leading specialist travel insurer, trusted by over 2 million travellers. With more than two decades of experience, 1Cover pioneered the online travel insurance market and continues to deliver award-winning, customer-centric policies, across domestic and international travel.

While the office is based in Cardiff, we currently have a hybrid working model in place, working 2 days (Tuesday and Thursday) in the office and the other days working remotely.

Key Responsibilities:

• Monitor and analyse competitive position, customer behaviour, claims performance, and profitability to feed into recommendations for rating action and changes to pricing structures.
• Develop and maintain statistical models to analyse pricing performance and total profitability.
• Establish and evaluate tests to assess the relative performance of competing pricing structures.
• Analyse and monitor competitor pricing activity.
• Peer review models and proposals created within the team.
• Contribute to Pricing Meetings and prepare content for management and governance committees.
• Provide support on projects, including collaboration with other areas of the business.
• This is a varied role and provides the opportunity to have a real impact on various aspects of the business.

Skills and Experience:

• Demonstrated ability to analyse data to support decision-making.
• Able to identify, investigate, and explain data trends.
• Previous experience using analytical software and tools (e.g. Snowflake, Python, R, Power BI).
• Excellent communicator, able to convey complex results to technical and non-technical staff.
• Creative approach to problem solving.
• Able to identify and understand stakeholder concerns and propose actions to address them.
• Able to use own initiative and progress work independently, delivering within agreed timescales.
• (Preferred) Previous experience in the insurance industry (motor or travel).

Qualifications:

• Educated to at least degree level (or equivalent) in a mathematical/scientific subject.

What We Offer:

• £35,000-£45,000 salary
• Annual salary reviews
• 33 days annual leave (25 days + 8 bank holidays), increasing to 34 days with length of service
• Option to buy or sell up to 5 days holiday per year
• Central Cardiff location with hybrid working opportunities
• Flexible and evolving working approach
• Nest Pension scheme
• Refer a friend scheme
• Discounted Gym Membership
• Cycle to Work scheme
• Employee Assistance Programme
• Technology Discounts
• Optional Healthcare Cash Plan
• Optional Denplan Dental Insurance
• Home and office working equipment provided
• Support for professional training and qualifications
• Optional group social events

Junior Restoration Engineer

Duties

• Undergo tape restoration projects
• Configure tape restoration equipment
• Write procedural documentation
• Be willing to work away, weekend and evenings if required
• Report to the data services manager
• Aid in developing restoration processes and software

Qualifications

• HND or Degree in computing, or equivalent

Experience/skills

Essential

• For both Windows, and Linux systems

• Install and configure O/S
• Configure network services
• Install hardware and drivers
• Install and configure programs
• Configure Raid systems

• Basic SQL databases querying
• Basic scripting, using Perl, Bash, VB, or Python
• Make cables, both network RJ45, and custom

Preferable

• Experience of configuring and administering backup to tape software e.g.,

TSM, BackupExec, Arcserve, Networker, Dataprotector, Netvault, Netbackup

• Advanced SQL databases querying
• Tape library configuration
• Tape drive configuration
• Use of Microsoft Visio

Job Title: Senior Full Stack Quality Engineer

Direct Reports: N/A

Position Type: Permanent

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.

About Operations

Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes – from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.

Operations is made up of 7 functions, this role sits within: IT

We are the foundation for TMHCC’s success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact.

Job Purpose:

• The Senior Quality Engineer will play a crucial role in delivering high quality software products. The role will act as a guardian of quality and continually seeking ways to improve processes, tools and techniques. This is a techno functional hands-on role with strong Agile test delivery experience to guide, oversee & deliver testing activities within a product team.
• In this role, the candidate will lead testing efforts, mentor/guide offshore testers as required and ensure the delivery of high-quality releases. Key responsibilities include test planning, test case preparation, test execution, test automation and defect management to drive continuous improvement in our Agile testing processes.
• This role will have a matrix-based reporting structure, reporting operationally to the Quality Engineering Practice Manager and functionally to the respective Engineering Delivery Lead/Manager for delivery oversight.

Key Responsibilities:

Test Strategy & Planning:

• Act as a quality advocate within the Product team, working with cross-functional Agile team members (Engineering Delivery Leads, Developers, offshore testers, Product Owner, Business Analysts) to ensure high-quality test deliverables.
• Work closely with the respective Engineering Delivery Lead / Manager on the day-to-day testing activities and where possible drive a shift-left test approach.
• Participate in all stages of the agile software development lifecycle including Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog refinement, test planning etc.
• Supports production incidents and service requests resolution by monitoring systems, fulfilling requests, coordinating with internal and external teams, documenting processes and ensuring end user satisfaction through continuous improvement.
• Collaborate with the Quality Engineering Practice Manager to facilitate and improve testing practices, establish the framework to track quality metrics such as test coverage, automation coverage (%), defect density, defect leakage etc.
• Collaborate with our test partners (offshore test team) with respect to day-to-day testing activities and where required guide the offshore team members, fostering skill development and collaboration.
• Quickly understand the critical business processes within the assigned LOB and document / build out an in-house knowledge repository.

Hands-On Testing & Test Automation:

• Design, develop, and execute manual and automated test cases, ensuring coverage of functional, integration, and regression test scenarios.
• Hands on experience of creating, maintaining & enhancing test automation scripts built using UI automation tool such as Katalon Studio.
• Collaborate with QE Automation COE to implement the Katalon best practices to ensure alignment with the latest features.
• Collaborate closely with the Engineering Delivery Leads to explore opportunities to introduce in sprint automation within the testing lifecycle.
• Conduct root cause analysis for defects and ensure timely resolution with development teams.
• Support business users with acceptance testing where required and facilitate demos as and when required during the sprint lifecycle.
• Collaborate with DevOps teams to iron out environment/deployment issues.

Performance Objectives:  

• Adapt quickly to the assigned product team and ways of working.
• Effective collaboration with key product team stakeholders (Engineering Delivery Manager / EDL, PO, BA, Dev Lead & offshore partner team) and demonstrate testing contribution.
• Establish a knowledge transition plan by working closely with the Product team stakeholders i.e. Engineering Delivery Lead, Product Owner (and BA).
• Effective collaboration with the Quality Engineering Practice Manager to facilitate and improve testing practices.

Skills and Experience Specification:

Essential:

• Experience: Strong previous experience working with Scrum teams specialising in both manual testing and test automation.
• Technical Expertise: Previous working experience as a Senior Quality Engineer, with proficiency in Pega (including Scenario testing), test automation tools (Katalon Professional or Expert certified), DevOps pipelines (CI/CD) and Azure Test Plans.
• Soft Skills: Analytical thinking, problem-solving, communication, collaboration and the ability to handle high-pressure situations.
• Language Skills: High proficiency in written and spoken English.
• Work Environment: Hybrid role based in central London, requiring three days in the office with the option to work remotely for two days.

Desirable:

• Experience/Certifications: Strong understanding of London Market business, preferably London Market Insurance Essential LM1/2 certified.

What We Offer

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organisation experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.

The Tokio Marine HCC Group of companies is an equal opportunity employer.  Please visit www.tmhcc.com for more information about our companies.

Senior Electrical Designer

We are seeking an experienced and passionate Senior Electrical Designer to join our engineering team. As a Senior Electrical Designer, you will play a critical role in designing, developing, and implementing electrical systems and components for our industry-leading products.

This role requires you to demonstrate an ongoing commitment to improving your communication and leadership capabilities, while also honing your skills and expertise to enhance your technical development. You will identify areas for improvement with regard to processes and operations, and the utilisation of resources to help streamline these.

Key Responsibilities:

• Design, develop, and implement electrical systems and components for our products, adhering to EN60204-33, EN13849, UL, and CSA standards and experience in CE marking.
• Collaborate with cross-functional teams to ensure seamless integration with mechanical, software, and firmware components.
• Produce detailed electrical drawings, schematics, and layouts using industry-standard CAD software.
• Manage the planning of engineering tasks and allocation of resources with the management team and other Lead Engineers. 
• Ensure the delivery of engineering work to deadlines.
• Provide guidance and mentorship to engineering team members, helping to ensure their professional growth and development, including onboarding new staff.
• Ensure the output of the team is in a standard format, and complies with company quality, as well as other regulatory and compliance standards.
• Support other departments by answering queries and requests for information relating to your function.
• Work closely and support the other team members to ensure that a consistent engineering service is provided by the team.
• Lead and drive forward the continuous improvement of your engineering function and the team – maintain the “one team” culture at PT by helping other departments where possible.
• Chair meetings relating to your engineering function and attend cross-functional meetings with other department leads to communicate the progress of the team and set business priorities.

Education / Qualifications:

• Relevant Engineering Degree.
• Chartered Engineer desired but not essential.

Professional Skills/ Abilities:

• Design of precision mechanical/electrical systems and mechanisms. Broad knowledge of manufacturing techniques and materials with an eye for new ways of applying emerging technologies.
• Technical excellence in an engineering discipline (Mechanical/Electrical/Manufacturing/Software) and CAD software, (Solid Edge/AutoCAD preferred)
• Strong organisational and communication skills
• Demonstrated ability to manage multiple projects and tasks simultaneously.
• Demonstrated solving and making decisions skills
• Professional engineering drawing/design best practice
• Ability to identify opportunities to improve systems and procedures and minimise or eliminate wastage.
• Knowledge of regulatory and standards compliance requirements

At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics to electric cars and quantum computers.