£45k (could go up to £50k for the right person) – 3 days on site

We are currently recruiting for a Compliance Engineer for a permanent role based in Severn Beach, Bristol.

As a Compliance Engineer, you will be responsible for providing the Design, Production, Test, and Service departments with up-to-date guidance and support to ensure that our products comply with the latest relevant legislation.

Join us today and be a key player in driving our success!

Key Responsibilities : Work with NPI \ Engineering teams to ensure new products meet the relevant directives and standards.

Create, review and update product Technical File documents.

Conduct risk assessments.

Conduct assessments to regulatory and industry standards.

Identify non-conformities, recommend product and process changes, and initiate Fracas fault reports (FRNs).

Chair and write up safety reviews.

Support UL, CSA and Semi S2 inspections.

Conduct EMC emission measurements and support EMC immunity testing.

Work with other departments to develop and maintain product compliance.

Develop compliance guidelines and training classes for NPI \ Engineering teams.

Assist in developing Working Instructions, Test Procedures, and manual content.

Visit, when necessary, overseas customers and provide necessary support during customer visits to Plasma Technology.

Carry out any other tasks that may be reasonably required by the Company.

Education/Qualifications : Engineering/Physical Sciences Degree would be ideal, but we are open to considering candidates with HNC/HND or other relevant formal qualifications.

Ideally, an electro-mechanical background with experience in plasma processing equipment.

Professional Skills/Abilities: Balanced, practical, logical and methodical approach to problem solving.

Good attention to detail, focused on getting the task done at a reasonable pace.

Strong communication and influencing skills.

At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics to electric cars and quantum computers.

Benefits: In addition to a competitive starting salary, Oxford Instruments also offers structured career development opportunities, a good work-life balance, private healthcare, a share incentive plan, 25 days of annual leave, half-days on Fridays, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements.

£50k – 3 days a week on site (flexible) – brand new role

We are excited to announce a permanent opportunity for a Senior Technical Sales Specialist located in Severn Beach, Bristol. In this role, you will play a crucial role in driving our business growth by delivering exceptional sales processes and customer experiences for both Upgrade and new system sales. As an integral part of the Technical team, you will empower successful sales outcomes by translating complex customer needs into clear, technically sound, and commercially viable solutions.

Key Responsibilities:

The critical deliverables of this role include:
• Technical sales support providing technical information, pre-calculations, and technical descriptions.
• Accurate quotations, improving product offerings through standardisation. Increase conversion rate of opportunities by providing quote approvals in a timely manner.
• Process Technical Sales quotes effectively, accurately, owning and managing them from start to finish to sales/customer satisfaction and OI standards.
• Providing timely and accurate tender responses.
• CES management into quotations with approval.
• Support our in-house quoting process (for example, with HVM/ Key accounts RFQs as well as complex clusters).
• Monitor and control technical risk.
• Provide sales support in line with platform roadmaps and configurator.
• Complete effective handover to the Engineering team for post-order support.

General
• Generate an understanding of the customers’ requirements and applications.
• Communicate with Sales/agents / customers as necessary to ensure understanding.
• Provide comprehensive technical information on Sales/customer requests.
• Support in-house quoting (for example, HVM/ Key accounts RFQs as well as complex clusters).
• Be the contact in Technical Sales regarding key account management. Participate in Volume Manufacturing Account management reviews and implement the agreed priorities.

Quotations
• Manage the quotations process, driving standard quotations through Blueprint to increase customer responsiveness and process efficiency, and further develop the upgrade quotation process.
• Support the creation of accurate and detailed specification and quotation documents of a professional standard to be agreed and signed off with the customer.
• Proactively follow up on open quotations, working with Sales and Service Sales teams to increase conversion and revenue.

Tenders
• Develop and manage a process to provide complete responses to extensive production customer requirement documents (Safety Review documents, tenders) in a timely manner. Liaise with other departments and manage response creation.
• Improve tender response statements and set standard information. Document responses and support building and maintaining a knowledge database to accelerate future responses.
• Work in conjunction with the Commercial team to coordinate, lead and track replies from the company to customer enquiries or tenders. Ensure timely and accurate responses for quotations and tenders.

Customer Engineering Specials (CES)
• Prepare technical description of non-standard items (CES). Ensure that the customer requirements, risks and opportunities are fully understood and communicated to stakeholders.
• CES approval, management and engagement with the Engineering team. Addition of CES to the quotation.

Qualifications:
• Degree in relevant Science or Engineering discipline, or HNC with equivalent industry experience.
• Ideally, proven experience in a technical role in the semiconductor industry or a comparable capital equipment environment.

Professional Skills/ Abilities:
• Proven experience in sales support within a high-tech or industrial setting, ideally in semiconductors.
• Experience in cross-functional collaboration across departments.
• Proficient in interpreting technical drawings, specifications and data.
• Confident working with internal teams to understand requirements, challenges and success criteria.
• Experienced in using CRM, ERP and quoting tools.
• Competent in project management, both in person and remotely.
• Able to appreciate and understand the applications and technical performance of our products.
• Ability to technically qualify enquiries for non-standard and/or complex items.
• Skilled in creating accurate technical quotations and managing the sales support process.
• Strong customer focus with the ability to translate customer needs into technical solutions.
• Good diagnostic skills and structured approach to problem-solving.
• Time management and prioritisation skills.

At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics to electric cars and quantum computers.

Benefits:

In addition to a competitive starting salary, Oxford Instruments also offers structured career development opportunities, a good work-life balance, private healthcare, a share incentive plan, 25 days annual leave, half-days on Fridays, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements.

ACQUIS Insurance Management Limited

Application Developer

Job Description

Acquis Insurance Management Role Profile – Application Developer

Acquis Insurance Management is an insurance broker and administrator that specialises in providing insurance administration services for the finance and leasing industry in the UK, across Europe, and in the US. Acquis’s main administration centre is based in Newport, South Wales but we also operate a European office in Amsterdam, Netherlands and from Philadelphia via our parent company NSM.

Working at Acquis provides an opportunity to join a dynamic and cooperative working environment which is focused on continuous improvement. We operate across Europe in 16 different countries. Our richly diverse team originates from countries across the world, speaking 18 different languages and we take every opportunity to celebrate our diverse backgrounds and cultures.

It is an extremely exciting time for Acquis as we pursue our ambitious growth strategy, and our current and future success is dependent on our most valuable resource, our people. It is important we create an environment where all our employees feel included and valued. We have a culture where success is celebrated, no matter how big or small.

Role Purpose

We are seeking a highly skilled and motivated Full Stack C# Developer to join our Agile development team. As a Full Stack C# Developer, you will be responsible for designing, developing, and maintaining both front-end and back-end applications using C# technologies. You will collaborate with cross-functional teams in an Agile environment to deliver high-quality software solutions that meet our business requirements.

Key Responsibilities

• Collaborate with the Agile development team to plan, estimate, and prioritise development tasks
• Develop and maintain web-based applications using C#, ASP.NET, and related technologies
• Design, implement, and enhance database structures using SQL Server or other database management system
• Create and consume RESTful APIs for seamless integration with external systems
• Collaborate with developers to ensure smooth integration of user interfaces between front-end and back-end functionality
• Write clean, efficient, and maintainable code following industry best practices
• Conduct thorough testing, debugging, and troubleshooting to ensure the delivery of high-quality software
• Optimise application performance and scalability by analysing and improving code efficiency
• Continuously integrate and deploy software updates using Agile development tools and techniques
• Actively participate in Agile meetings, including daily stand-ups, sprint planning, sprint reviews, and retrospectives
• Collaborate closely with stakeholders, including product managers and UX designers, to gather requirements and provide technical expertise
• Perform continuous refactoring to improve code quality, maintainability, and adherence to Agile principles
• Mentor and provide guidance to junior developers, assisting them in their technical growth within the Agile framework
• Collaborate effectively with cross-functional teams, including QA engineers and system administrators, to ensure successful project delivery
• Assist in the deployment and configuration of applications on production environment
• Document technical specifications, processes, and system requirements as needed

Skills, knowledge and experience required

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
• Proven experience as a Full Stack Developer with expertise in C# development
• Strong knowledge of web development frameworks such as ASP.NET, ASP.NET Core, Blazor or MV
• Experience with front-end technologies like HTML5, CSS3, JavaScript, and popular JavaScript frameworks (e.g., Angular, React, or Vue.js)
• Proficiency in database development using SQL Server or other relational database management system
• Familiarity with RESTful API design and implementation
• Solid understanding of software development principles, design patterns, and best practices
• Experience with version control systems, preferably Git
• Excellent problem-solving and analytical skill
• Strong communication and collaboration abilities to work effectively within an Agile team
• Knowledge and experience in Agile methodologies (e.g., Scrum, Kanban) and Agile development practices; experience as a Scrum Master is a plus
• Self-motivated with the ability to work independently and manage multiple tasks and projects simultaneously
• Experience with cloud platforms (e.g. Azure or AWS) and containerisation (e.g. Docker) is a plus

• Certification in relevant technologies (e.g. Microsoft Certified: Azure Developer Associate) is a plus

Data Analyst / Data Scientist

Rostella

Full-time

Cardiff (Hybrid)

The Company:

Rostella is based in the heart of Cardiff and provides quality car insurance services to car insurance provider Hedgehog in the UK, and more recently travel insurance services to 1Cover in Australia. This means we provide a range of functions including customer service, claims handling, underwriting, pricing and other car insurance related functions. We're a data-driven, agile company where everyone is expected to come up with ideas and help implement them to continually improve what we do and how we do it. Our aim is to create and maintain an industry-leading customer experience.

Rostella provides services to both Hedgehog and 1Cover with both companies looking to grow their businesses. We have an exciting opportunity for an Analyst to join our Pricing team, developing and implementing pricing strategies using sophisticated data and analytics.

About 1Cover Group:

Founded in 2003, the 1Cover Group is Australia and New Zealand’s leading specialist travel insurer, trusted by over 2 million travellers. With more than two decades of experience, 1Cover pioneered the online travel insurance market and continues to deliver award-winning, customer-centric policies, across domestic and international travel.

While the office is based in Cardiff, we currently have a hybrid working model in place, working 2 days (Tuesday and Thursday) in the office and the other days working remotely.

Key Responsibilities:

• Monitor and analyse competitive position, customer behaviour, claims performance, and profitability to feed into recommendations for rating action and changes to pricing structures.
• Develop and maintain statistical models to analyse pricing performance and total profitability.
• Establish and evaluate tests to assess the relative performance of competing pricing structures.
• Analyse and monitor competitor pricing activity.
• Peer review models and proposals created within the team.
• Contribute to Pricing Meetings and prepare content for management and governance committees.
• Provide support on projects, including collaboration with other areas of the business.
• This is a varied role and provides the opportunity to have a real impact on various aspects of the business.

Skills and Experience:

• Demonstrated ability to analyse data to support decision-making.
• Able to identify, investigate, and explain data trends.
• Previous experience using analytical software and tools (e.g. Snowflake, Python, R, Power BI).
• Excellent communicator, able to convey complex results to technical and non-technical staff.
• Creative approach to problem solving.
• Able to identify and understand stakeholder concerns and propose actions to address them.
• Able to use own initiative and progress work independently, delivering within agreed timescales.
• (Preferred) Previous experience in the insurance industry (motor or travel).

Qualifications:

• Educated to at least degree level (or equivalent) in a mathematical/scientific subject.

What We Offer:

• £35,000-£45,000 salary
• Annual salary reviews
• 33 days annual leave (25 days + 8 bank holidays), increasing to 34 days with length of service
• Option to buy or sell up to 5 days holiday per year
• Central Cardiff location with hybrid working opportunities
• Flexible and evolving working approach
• Nest Pension scheme
• Refer a friend scheme
• Discounted Gym Membership
• Cycle to Work scheme
• Employee Assistance Programme
• Technology Discounts
• Optional Healthcare Cash Plan
• Optional Denplan Dental Insurance
• Home and office working equipment provided
• Support for professional training and qualifications
• Optional group social events