CPS Group Engagement Hub

Software Engineering Team Lead

Permanent

Full-time

Job ID:

86054

Published date:

21-08-2026

Summary

Job Profile Job Title: Engineering Team Lead Location: Cardiff Salary: Up to £75,000, depending on experience plus a potential

bonus up to £15,000 Stability, flexibility and the opportunity to work on greenfield projects within one of Europe’s leading financial experts, sound interesting to you? LDMS - About Us Founded in 2018, LDMS is part of the LC Financial Holdings group, a 3 pillar organisation that has over 950 employees across Europe. Together, we have an impressive track record of providing world class credit expertise that spans over 20 years. We are a Fintech company focused on digital lending software, a market growing around 18% per year and set to be worth $27 billion by 2028. Given our expertise within the company and across the group we aim to be the leader in the space, and in order to do that we need a team of people who can not just write quality code but can think, create and challenge others to come up with the best solutions for our customers. We are an ambitious team with a pretty big ‘to do list’ including improving existing products, building new ones and delivering to new markets. What you’ll do You’ll join the Engineering team at LDMS, reporting to Engineering Management and leading around 6–8 engineers organised into two teams that build financial software for our partners and clients. This is a leadership role for someone with a strong engineering background who is passionate about growing engineers. Your two main focuses are your teams’ delivery output and the development of the people in them. You’ll spend most of your time coaching, unblocking and setting direction, staying close enough to the technical work to guide design decisions and support the team through reviews. That technical grounding is what makes you effective. Key Responsibilities: These may change with the needs of the business, but the main areas are: Technical Leadership

• Set clear technical direction for your teams, keeping decisions aligned to team and product goals.

• Guide design and technical decisions and support a review culture that raises quality and teaches, rather than just approves.

• Spot technical debt early and work closely with your lead/senior engineers to ensure engineering standards are adopted across both teams.

Delivery and Execution

• Plan and track delivery across both teams, raising risks and scope changes early. • Break complex work into deliverable increments with clear dependencies and

acceptance criteria.

• Run delivery sessions and workshops, such as whiteboarding an area, to shape and unblock work.

• Keep an eye on dependencies between your teams and with other teams and flag them early.

• Make sensible trade-offs on scope, quality and pace under pressure, and keep delivery moving.

• Balance the team’s time between product features and technical debt. • Keep the team’s ways of working lean and adaptable, using process and meetings

where they genuinely help rather than running them by default. People and Development

• Mentor and coach your engineers through guidance, review and honest career conversations.

• Run regular, structured one-to-ones focused on growth, wellbeing and clearing blockers.

• Give direct, evidence-based feedback and support each person’s development and progression.

• Interview and hire strong engineers into your teams. • Build a strong team culture with high standards and psychological safety.

AI and Innovation

• Encourage the team to use AI where it clearly helps them work faster or produce better software, and to be honest about where it doesn’t.

• Make sensible use of AI and automation part of how the team works day to day, rather than something tried once and dropped.

• Use simple measures of how the team is doing to spot progress and catch work that’s slipping or running over.

Stakeholder and Communication

• Communicate your teams’ technical decisions and trade-offs clearly to product and non-technical colleagues.

• Manage stakeholder expectations proactively, so status updates contain no surprises.

• Escalate issues to Engineering Management at the right time and in the right way, with options rather than problems.

• Communicate release content to customers and support their delivery questions, giving confidence in what’s coming and when.

What you’ll bring Essential

• A strong understanding of how good software gets built (preferably hands-on in Java/Spring Boot), with the technical judgement to guide design decisions, PR reviews and assess quality across your teams.

• A proven track record of planning, tracking and delivering software projects, including managing dependencies and trade-offs.

• Experience managing stakeholders and communicating delivery status, risks and trade-offs clearly to non-technical and customer-facing audiences, in writing and in person.

• Line management experience, or a strong track record of coaching and mentoring with the readiness to take on formal line management.

• A genuine interest in progressing engineers’ careers. • Comfortable using data and metrics to report progress and identify problems early.

Desirable • An interest in using AI to help teams build software. • Experience within the financial sector. • Experience in front end development (preferably in React/Typescript). • Experience working with modern Continuous Integration tooling, such as Jenkins. • Experience debugging and troubleshooting issues using monitoring and

observability tooling, such as Grafana, Prometheus or equivalent. What we offer It’s safe to say our passion is tech, but we recognise that the people we hire and bring together are at the heart of the organisation. Over the years, we have acquired and recruited a pretty eclectic bunch with hobbies ranging from gaming to ultra marathon running, snowboarding to chess and hiking and climbing; However, what we do have in common are our values:

● Teamwork ● Merit ● Develop ● Honest ● Impactful ● Integrity

They may look like corporate jargon, but they mean something to us. If you can relate to the above, get in touch, as there’s a good chance that you’d be a great addition to the team. Benefits

● Discretionary Bonus ● 25 days annual leave (plus bank holidays) ● Opportunity to purchase additional annual leave ● 1 day Birthday leave ● 1 day Charity leave ● Private Health Insurance ● EAP ● Pension (3% / 5% contribution) ● Salary sacrifice - (Bike & Electric Vehicle Scheme) ● Monthly socials ● Charity Events

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Project Coordinator

Swansea UK

Permanent

Full-time

Job ID:

86021

Published date:

20-08-2026

Summary

Project Coordinator

The Project Coordinator provides comprehensive support to ensure the effective delivery of products and programmes, including input into the development and maintenance of project plans and information systems, managing meetings with appropriate papers, co-ordinating regular updates, financial tracking, and tracking progress against project KPIs.
Responsible for providing support into the development of products, including relevant research, scoping, and proposals for opportunities.

Key Responsibilities

Programme/Product Development Support

Support in scoping possible projects and agree action plan with line manager.
Provide programme design support.
Work with your line manager to ensure programme schedules are suitable for the region based on local intricacies.
Provide support and input into product development discussions and possible market opportunities.

Project Coordinating

Provide project support to all programmes, to include, Cyber Academies, Foundations and CyberStart.
Coordinate the successful setup and running of relevant programmes and pilots, including licensing, courses, collateral, webcasts, partners, communications, and internal/external stakeholders.
Organise all project-related paperwork.
Build and/or maintain an appropriate information system, with versioning control, for relevant programmes.
Support in the implementation of new projects.
Track all programme spending associated with your activity.
Ensure tasks being undertaken are in line with programme goals.
Identify risks and report correctly.
Log and report lessons learned correctly.
Provide regular reporting into your line manager at agreed intervals.
Demonstrate impact of the any programme by collating case studies and statistics.

Other Responsibilities

Provide additional support where needed, if asked to do so by your line manager.
Assist in any wider industry engagement activity as part of a programme, if necessary.
Manage relevant external event staff and ensure their duties are fulfilled correctly.

Skills, Knowledge and Expertise

Essential
Experience

Relevant experience supporting, coordinating or delivering projects or programmes.
Experience of organising and prioritising multiple activities, managing completing priorities and working to agreed deadlines.
Experience of building and maintaining effective working relationships with a range of internal and external stakeholders.
Demonstrable experience of maintaining accurate project or programme documentation, records, action logs, plans or similar information.
Experience of producing clear progress updates, reports or management information.
Experience of using data, statistics or other evidence to monitor progress or demonstrate outcomes.
Experience of undertaking research, gathering information and contributing to the scoping or development of projects, programmes or proposals.

Knowledge and Skills

Strong organisational and coordination skills, with the ability to plan work effectively and follow activities through to completion.
Strong written and verbal communication skills, with the ability to communicate clearly and professionally with a range of audiences.
Ability to build positive working relationships and work collaboratively with colleagues, partners and other stakeholders.
Ability to maintain accurate and well-organised project information, including appropriate document and version control.
Knowledge of identifying project risks, issues or dependencies and able to escalate these appropriately.
Ability to track project or programme expenditure accurately and work confidently with numerical information.
Ability to collate and interpret information and data for reporting, monitoring and evaluation purposes.
Confident using standard workplace productivity and collaboration tools, including documents, spreadsheets, presentations and shared information systems.
Strong attention to detail, particularly when maintaining project records, financial information, reports and programme documentation.
Ability to organise meetings and programme activity, including coordinating attendees, information, actions and follow-up requirements.
Ability to adapt plans and priorities in response to changing programme requirements while continuing to meet agreed deadlines.

Education/Qualifications

Relevant knowledge and capability gained through education, vocational training, professional development and/or equivalent practical experience.

Personal Attributes

Takes ownership of allocated activities and follows actions through to completion.
Works collaboratively as part of a team while being able to manage individual responsibilities effectively.
Uses initiative to identify actions, issues and potential solutions within the scope of the role.
Approaches work in an organised, accurate and methodical way.
Communicates openly and constructively and keeps relevant stakeholders appropriately informed.
Able to remain effective when priorities change or when several activities require attention at the same time.
Demonstrates sound judgement about when to resolve an issue independently and when to seek guidance or escalate.
Committed to providing a professional and responsive service to colleagues, partners and programme stakeholders.
Able to undertake occasional travel as required, to meet business needs.

Desirable
Experience

Experience working across different countries, regions, cultures and/or time zones.
Experience supporting education, training, skills development or similar programmes.
Experience coordinating external partners, suppliers, contractors, event staff or other third-party stakeholders.
Experience supporting events, programme launches, pilots or other multi-stakeholder activities.
Familiarity with project management approaches, tools or methodologies.
Experience gathering case studies, performance measures or other evidence of programme impact.
Knowledge of or interest in cyber security and/or the cyber skills and education sector.

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Service Delivery Lead

Permanent

Full-time

Job ID:

86020

Published date:

20-08-2026

Summary

Service Delivery Lead

Up to £43,000
Swansea/Hybrid working

CPS Group are working with a well-established and growing organisation looking to appoint a Service Delivery Lead to support the successful delivery of a range of programmes, projects and events.

This is a varied role that would suit someone with a strong background in project coordination, programme delivery or service delivery who enjoys taking ownership, working with multiple stakeholders and keeping complex projects moving in the right direction.

You'll work across multiple programmes simultaneously, helping to coordinate delivery from initial planning and mobilisation through to reporting, evaluation and continuous improvement.

What you'll be doing

Developing, maintaining and proactively managing project and programme plans
Coordinating projects throughout the full delivery lifecycle, from initial kick-off through to completion
Managing multiple projects, activities and priorities within a fast-moving environment
Acting as a key point of contact for clients, partners and internal stakeholders
Coordinating resources, schedules, communications, documentation and project deliverables
Monitoring progress against agreed KPIs, deadlines and project objectives
Identifying and tracking risks, issues and dependencies, ensuring appropriate actions are taken
Monitoring programme/project expenditure and supporting financial tracking
Producing regular project updates, dashboards and stakeholder reports
Supporting programme evaluation, including analysing impact, outcomes, statistics and lessons learned
Helping scope and develop new programmes and opportunities
Working collaboratively with internal teams, external partners, clients and contractors to ensure successful delivery
Continuously looking for opportunities to improve processes and programme delivery

What we're looking for

You'll ideally have:

Previous experience working across projects or programmes, including both smaller and larger-scale initiatives
Strong project coordination, programme delivery or service delivery experience
Experience managing risks, issues, deadlines and competing priorities
Excellent stakeholder and client relationship management skills
Strong planning and organisational skills with the ability to manage several workstreams simultaneously
Excellent written and verbal communication skills
A proactive, organised and solutions-focused approach
Strong attention to detail and confidence producing project documentation and reports
The ability to adapt quickly when priorities or programme requirements change
Good working knowledge of Microsoft Office

Experience within education, training, skills development or technology would be advantageous but isn't essential. An interest in cyber security would also be beneficial.

A recognised project management qualification such as PRINCE2 or Agile would be advantageous but again isn't essential.

Contact: Zach Bennett – CPS Group

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Technical Lead

Permanent

Full-time

Job ID:

85855

Published date:

11-08-2026

Summary

Software Technical Lead Bristol/ Manchester/ Cheltenham/ London

Job Description

We are the Information Intelligence Group (IIG) of CACI UK, a specialist technical consultancy providing new bespoke solutions to solve our customers complex operational problems. As our business continues to grow, we are interested in speaking with an experienced Software Technical Lead to join one of our live projects within the Central Government team.

We offer a hybrid approach to work where you choose how much or how little you work from one of our UK offices. IIG has the culture and feel of a small business, paired with the benefits of our position in a much larger organisation. We offer a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. We also offer self-directed career progression, that fosters opportunities for success for us and our business.

THE OPPORTUNITY:

We have a wide variety of teams who support our customers on a range of interesting and complex projects, building new bespoke software solutions and providing them with up to date capability to meet their needs. As Technical Consultant (Software Technical Lead), you will join an Agile focussed team, gaining exposure to:

• Implementing software solutions including design, development and testing

• Using a wide range of technologies, specialising in the use of open- source libraries and components.

• Utilising tools such as GitLab to build continuous integration pipelines, which help monitor and ensure software quality and security

• Deploying software systems to a mixture of environments, including public (AWS and Azure) and private cloud

• Supporting the development of solution architectures and technical

designs, • Full Software Lifecycle involvement: project concept formalisation;

requirements analysis and specification; architecture design; implementation and delivery; training and support and software lifecycle and maintenance

• Lead teams and managing engagement with our clients.

THE FIT:

At IIG, there’s no such thing as a typical solution – we’re looking for talent that can keep up with our clients’ challenges, and set the pace for new ideation. We value intelligence and fast learners, flexibility and excitement about tackling every new opportunity. Our work is highly collaborative, so friendly relationship builders are vital to our teams.

At present we are interested in speaking to Senior Engineers/Leads with hands on Full Stack experience. You will have commercial experience using a range of languages / technologies including Java, AWS, Javascript, React & Typescript. Previous consultancy experience is useful but not essential, however you will need to have the ability to engage with customers and provide clear vision and technical direction so we can meet their needs.

Due to the industries we work in, we require the successful candidate to be able to obtain high level security clearance. To qualify for this, you must be a British citizen and have lived permanently in the UK for the last 5 years.

Why work for us?

The Software Technical Lead role is an excellent opportunity, and CACI reward their staff well with a competitive salary and impressive benefits package which includes:

• Flexi-time: 37.5 hour weeks to structure how you want. • Hybrid working: Work from one of our offices or from home - you choose • L&D: Budget for conferences, training courses and other materials. • Social: Fantastic culture with monthly social events. • Future You: Matched pension and health care package.

We offer a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. We also offer self-directed career progression, that fosters opportunities for success for us and our business.

Equal Opportunities:

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will;

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).

• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.

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Senior Software (Java) Engineer

Permanent

Full-time

Job ID:

85888

Published date:

11-08-2026

Summary

Senior Software Engineer

Cheltenham/ Bristol/ Manchester/ Plymouth

Job Description

About Us:

We are the Information Intelligence Group (IIG) of CACI UK, a specialist software consultancy providing new bespoke solutions to solve our customers complex operational problems. As our business continues to grow, we are interested in speaking with an experienced Full Stack Software Engineer with expertise in Java to join one of our live projects within our Central Government team. You will be designated a base office which could include Manchester, Bristol, Cheltenham, or Plymouth, however we work in a hybrid fashion so you can choose how often you work from the office or home. There is an expectation however to meet customers on a regular basis (typically bi-weekly).

The Opportunity:

We have a wide variety of teams who support our customers on a range of interesting and complex projects, building new bespoke software solutions and providing them with up to date capability to meet their needs.

As a Senior Software Engineer, you will join an Agile focussed team, gaining exposure to:

• Implementing software solutions including design, development and testing • Using a wide range of technologies, specialising in the use of open-

source libraries and components • Utilising tools such as GitLab to build continuous integration pipelines, which help monitor

and ensure software quality and security • Deploying software systems to a mixture of environments, including public (AWS and Azure)

and private cloud • Full Software Lifecycle involvement: project concept formalisation; requirements analysis

and specification; architecture design; implementation and delivery; training and support and software lifecycle and maintenance

• Lead teams and managing engagement with our clients (depending on experience)

The Fit:

At present we are interested in speaking to Full Stack Engineers with commercial experience using Java, TypeScript, JavaScript and React.

You will also be comfortable working with cloud technologies, primarily AWS and Azure. Previous consultancy experience is useful but not essential

Due to the industries we work in, we require all our team to be able to obtain security clearance.

To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years.

Culture & Benefits:

We take great pride in taking care of our talent, providing a highly dynamic, inclusive and team-led environment where everyone can thrive.

We value every member of our business, and strive to be a place you’re excited to work. Our market-leading package of benefits reflects this.

WELLBEING - Free 24/7 counselling helpline and employee assistance programme

WORK YOUR BEST - City-centre offices across the UK, combined with flexitime and at home working

LEARN & GROW - Assigned Career Coach to holistically guide development

SOCIAL – throughout the year, from ad hoc socials to the Summer Party in London and annual away days

ONSITE ALLOWANCES - expenses for lunch and drinks

Equal Opportunities:

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will;

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further)

• Offer people with health conditions and disabilities, meeting the minimum criteria for a role an interview.

• Our people are unique and we encourage and support them to be confident in contributing to our inclusion journey.

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Senior Application Support Engineer

Permanent

Full-time

Job ID:

85789

Published date:

11-08-2026

Summary

Senior Application Support Engineer

Location: Cardiff – Hybrid

Salary: Up to £35,000 + bonus

CPS Group are working with a growing technology business in Cardiff that develops and supports software solutions for the financial services sector. They’re looking for an experienced Senior Application Support Engineer to join their Engineering team and provide high-level technical support across their customer-facing applications.

This is a great opportunity for someone with a strong background in Application/Software Support, SQL and technical troubleshooting who enjoys getting to the root cause of complex issues, while also supporting and mentoring less experienced members of the team.

The Role

As a Senior Application Support Engineer, you’ll provide 2nd and 3rd line application support, taking ownership of more complex and escalated technical issues through investigation, root-cause analysis and resolution.

You’ll work closely with Service Delivery and Engineering teams, helping ensure customer issues are resolved effectively while also improving processes, documentation and automation across the support function.

What You'll Be Doing

Providing senior-level 2nd/3rd line application support
Investigating, diagnosing and resolving complex technical issues
Taking ownership of escalated incidents through to resolution
Performing root-cause analysis and identifying underlying application or data issues
Using SQL to investigate databases, troubleshoot problems and correct data issues
Writing and maintaining scripts to automate repetitive support tasks
Working closely with Service Delivery and Engineering teams
Managing and tracking incidents through an issue management platform
Identifying critical issues and escalating where appropriate
Mentoring and supporting junior Application Support Engineers
Documenting technical issues, root causes and resolutions
Helping introduce and maintain best practices across the support function
Working within a collaborative Agile engineering environment

What We're Looking For

Experience within Application Support or Software Support
Writing ad-hoc and complex multi-table queries
Investigating and resolving data issues
Working with database functions, procedures and stored procedures
Strong technical troubleshooting and problem-solving skills
Experience investigating complex application issues through to resolution
Experience working within web and PC-based environments
Familiarity with issue management tools such as Jira
Exposure to version control tools such as Bitbucket or similar
Experience with a scripting language, ideally PowerShell
Previous experience mentoring, coaching or supporting junior colleagues
Strong communication and technical documentation skills

Contact: Zach Bennett – CPS Group

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Senior DevOps Engineer

Permanent

Full-time

Job ID:

85756

Published date:

07-08-2026

Summary

JOB DESCRIPTION

iigcareers@caci.co.uk www.caci.co.uk

1. Job Title:

2. Location

3. Grade /

Salary

Technical Consultant (Devops)

UK / Flexible

TC - STC

4. Purpose of

the Job

As a Technical Consultant at CACI IIG, you will join one of our small, fast-paced, agile delivery

teams; using agile methodology and DevOps techniques to build backend systems, data

processing pipelines, and progressive web apps for customers in the UK Government and

Defence sector. Our Technical Consultants take a leading role in the delivery team, from

looking after the more complex tasks through to managing relationships with our customers

and taking accountability for delivering projects to agreed timelines. This will include ensuring

the team are comfortable with their tasks and holding a broader oversight for what everyone

within their team is responsible for.

You will oversee and play a leading role in the full project lifecycle including project concept

formalisation; requirements analysis and specification; architecture design; solution

implementation and delivery. You will be using your broad experience across a range of

technical tools, languages and methodologies to implement high quality solutions and create

innovative and effecting solutions.

As a Technical Consultant, career development and ongoing training is a key part of your

growth. You will be expected to take significant ownership of your career and proactively take

the steps which you need to achieve the goals set for yourself. You will also be expected to

promote new technology within help the business to keep ahead of new technology trends.

5. Typical

Responsibilities

▪ Play a leading role in feature teams to efficiently and securely develop, test, deploy,

release operate and monitor software products

▪ Design and operate automated CICD pipelines

▪ Design and operate shared Platform services for Deployment, Operation and

Monitoring

▪ Design and Operate Platform services for containerised products

▪ Write and deploy Infrastructure as Code (IaC)

▪ Deploy and operate products in public and private cloud environments (AWZ, Azure,

On-Prem)

▪ Support and advise teams as they onboard products to shared platform services

▪ Ensuring best practice Agile methodologies (including SCRUM & Kanban) are

implemented and followed.

▪ Providing consultancy support to customers, assisting them with technology choices

and solutions to complex problems

▪ Managing relationships with our customers

▪ Ensuring your knowledge and professional development keeps pace with an

everchanging technology landscape

mailto:iigcareers@caci.co.uk

JOB DESCRIPTION

iigcareers@caci.co.uk www.caci.co.uk

▪ Providing leadership and support to delivery team members as required

6. Knowledge &

Skills

Knowledge:

▪ Understands security principles and how to implement various practices so a projects

infrastructure are best protected.

Experience:

▪ Mastery of various cloud technologies including AWS or Azure.

▪ Developing and deploying secure products using appropriate technology and

patterns

▪ Implementing best practice across the techniques which enable devops - including

virtualisation, containerisation, continuous integration, continuous deployment and

infrastructure as code.

▪ Experience working to an Agile methodology such as Scrum & Kanban.

▪ Leading the design and development of new solutions or upgraded features. ▪ Providing support / mentoring to employees at the early stages of their career.

▪ Experience with testing frameworks and tools. ▪ Taking accountability for key project deliverables. ▪ Implementing Agile methodology and best practice into a delivery team. ▪ Lead when it comes to mentoring, employees within your team, also structing

meetings with your team members so that they know they are supported. Skills:

▪ Ability to explain and distribute day-to-day tasks/requirements in a clear and concise

manner using employees’ strengths where best suited. ▪ Appreciation for a projects strategic and commercial goals.

▪ Ability to lead and maintain long-term relationships with high-level stakeholders – both

internally and externally.

6. Clearance

Requirements

Due to the industries this role will be associated with, we require the successful

candidate to be eligible for security clearance. To qualify for this, you must be a

British Citizen and have lived permanently in the UK for the last 5 years.

mailto:iigcareers@caci.co.uk

Read More Apply Now

AI Capability & Learning Consultant

London, UK

Contract

Full-time

Job ID:

85656

Published date:

06-08-2026

IT Production Operations Manager

Permanent

Full-time

Job ID:

85590

Published date:

04-08-2026

Summary

BELONG – There’s no place like Principality

At Principality, belonging isn’t just a value — it’s how we work. When you join us, you’re welcomed into a supportive, inclusive community where your home life, wellbeing, and individuality are genuinely respected. From flexible ways of working to benefits designed around you, we’re committed to helping you feel comfortable, valued, and able to thrive.

We believe great work happens when people feel connected — to each other, to our purpose, and to the communities we serve. That’s why we encourage balance, invest in wellbeing, and focus on growing and improving together.

Why join us?

There are plenty of reasons to build your career with Principality:

Flexible hybrid working – Our award-winning approach gives you the flexibility to work from home and from the office. Collaboration matters to us, so you’ll spend at least 8 days per month based in our Cardiff office.
A truly inclusive workplace – Proudly named in the 2025 Inclusive Top 50 UK Employers List, ranked 27th, recognising our ongoing commitment to inclusion and belonging.
Customer excellence you can be proud of – Winners of Double Gold Awards for Customer Satisfaction at the Fairer Finance Awards 2025 for both Savings and Mortgages.
Engaged, supported colleagues – Our colleague engagement scores consistently exceed 85%, reflecting a positive and supportive culture.
Wellbeing at the heart of what we do – Our Belong benefits package is designed to put our people first, supporting your physical, mental, and financial wellbeing.

These achievements reflect more than awards — they represent our long-term commitment to creating a workplace where colleagues feel supported and customers feel cared for.

When it comes to belonging, there truly is no place like Principality.

Are you passionate about keeping critical systems running smoothly and leading teams that make it happen?

We’re looking for an IT Production Operations Manager to take ownership of our production environment, ensuring key platforms and workloads run reliably, securely, and predictably.

Reporting to the IT Service Operations Manager, the role sits on the Service Operations Leadership Team and leads mainframe operations, enterprise scheduling, production control and operational automation, providing the operational backbone for service-owning technology teams.

🚀 What you’ll be doing:

Lead day-to-day production operations, ensuring scheduled workloads and critical services run reliably, securely and to agreed standards.
Own operational readiness across supported services, maintaining effective runbooks, procedures, support models and operational controls.
Lead production support during incidents and major incidents, coordinating technical recovery and acting as a trusted deputy for Incident and Problem Management leadership.
Drive problem resolution and continual improvement, identifying root causes and reducing recurring issues through strong operational discipline.
Champion operational resilience, ensuring recovery procedures, testing activities and readiness practices remain effective.
Drive automation initiatives that reduce manual effort, improve stability and increase operational efficiency.
Define and maintain production governance, operational controls and service readiness requirements for changes entering live service.
Use operational insight, performance data and trends to improve service quality, resilience and production outcomes.
Partner with technology teams and third-party providers to manage production risk, dependencies and service restoration activities.
Lead, coach and develop a high-performing operations team while fostering a culture of accountability, learning and continuous improvement.

🌱 What we’re looking for:

Strong experience leading production or IT operations teams in a complex environment
Knowledge of mainframe operations, enterprise scheduling, and batch processing
Confidence working in incident and major incident environments, making decisions under pressure
A passion for automation and continuous improvement
Experience improving operational resilience and recovery practices
Strong analytical thinking, using data to drive decisions and improvements
Excellent collaboration skills, with the ability to influence across teams and partners
Awareness of risk, governance, and working in regulated environments (desirable)

🎯 What makes you stand out

You’re someone who:

Leads with clarity and builds high-performing, resilient teams
Stays calm and makes sound decisions—even in high-pressure situations
Thinks ahead, designing systems and processes with recovery and stability in mind
Sees opportunities to simplify through automation and smarter ways of working
Builds strong relationships and brings people together to solve problems

Read More Apply Now

Financial Crime Officer

Permanent

Full-time

Job ID:

85491

Published date:

03-08-2026

Summary

Financial Crime Officer

Location: London (Hybrid – 3 days onsite, flexible on which days)
Salary: Up to £70,000

CPS Group are working with a well-established organisation within the insurance sector that is looking to appoint a Financial Crime Officer (Advisory & Investigations). This is an excellent opportunity to join a supportive team, providing expert advice across all areas of financial crime while working closely with stakeholders throughout the business.

Reporting into the Senior Financial Crime Officer, you'll be responsible for providing practical guidance on financial crime matters, supporting investigations, reviewing alerts, and ensuring the business remains compliant with relevant UK and international regulations.

This is a varied advisory role where no two days are the same, offering exposure across sanctions, AML, fraud, anti-bribery, licensing and wider compliance initiatives.

Key Responsibilities

Provide expert advice on financial crime matters across the business.
Review and investigate escalated financial crime referrals and screening alerts.
Support AML and KYC processes and respond to third-party due diligence requests.
Assist with investigations into financial crime incidents and regulatory reporting where required.
Contribute to financial crime policies, procedures and wider compliance frameworks.
Monitor regulatory developments across UK, EU, US and UN financial crime legislation.
Maintain accurate records, audit trails and internal reporting.
Work collaboratively with stakeholders to promote a strong culture of compliance.

We're looking for someone who has:

Previous experience in a Financial Crime, AML or Compliance role.
Previous experience within a financial crime advisory and/or investigations function.
Strong knowledge of AML, sanctions and wider financial crime regulations.
Excellent analytical and problem-solving skills.
The ability to communicate complex regulatory matters clearly to a range of stakeholders.
Strong organisational skills with the ability to manage multiple priorities.

Experience gained within the insurance or reinsurance sector will be highly advantageous, as the role requires an understanding of the regulatory landscape specific to insurance businesses.

Exposure to licensing compliance, fraud investigations or anti-fraud frameworks would also be beneficial.

If you're looking for a role where you can genuinely influence financial crime compliance while working in a flexible hybrid environment, we'd love to hear from you.

Contact: Zach Bennett – CPS Group

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