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JOB DESCRIPTION AND PERSON SPECIFICATION
Role Title: Project Manager
Reports to (Role Title): Chief Technology Officer (CTO)
Location: Lansdowne House, Bumpers Way, Bumpers Farm Industrial Estate, Chippenham, Wiltshire
Employment Basis: 12 months duration/Part Time (15 hours per week)
Weekly Working Hours: To be agreed
Role Purpose
- Plan, manage, and deliver projects end‑to‑end, ensuring agreed scope, timelines, resources, risks, and governance are actively controlled.
- Own the delivery plan and coordinate cross‑functional teams to ensure projects are delivered successfully through testing, release, and go‑live, aligned with business objectives and regulatory requirements.
Key Responsibilities
- Define the scope, objectives, milestones, and delivery timelines for all projects.
- Ensure projects remain within agreed scope through active scope management.
- Build, maintain, and own project schedules and delivery plans.
- Oversee the requirements process ensuring alignment with delivery timelines and resources.
- Allocate and coordinate project resources including developers, QA, and designers.
- Manage dependencies and risks relating to resource availability.
- Own and maintain RAID logs (Risks, Assumptions, Issues, Dependencies).
- Ensure changes follow governance and assess impacts on cost and timelines.
- Manage project‑level communication with the sponsor/all key stakeholders.
- Provide status reports, delivery forecasts, and dependency updates.
- Facilitate stand‑ups, sprint planning, retrospectives, and steering meetings.
- Remove blockers and keep teams aligned to the plans.
- Ensure testing phases (QA, integration, UAT) are scheduled and resourced.
- Track defects and manage go‑live readiness.
- Own delivery plans, release schedules, and cut‑over plans.
- Coordinate communications, training, support readiness, and go‑live execution.
Main Duties
- Understand and follow Company policies regarding security, health and safety, PCI, GCRTS, and other standards.
- Follow Company Standard Operating Procedures where they exist.
- Maintain project documentation including plans, RAID logs, and reports.
- Coordinate delivery across internal teams and third‑party suppliers.
- Ensure appropriate governance, escalation, and decision‑making.
- Support continuous improvement initiatives.
- Participate actively in meetings and contribute to discussions.
- Undertake other ad hoc duties as required by the CTO.
Qualifications and Experience
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Person Specification
- Results driven, proactive, adaptable, and takes ownership.
- Positive, enthusiastic, and solutions‑focused approach.
- High attention to detail and accuracy.
- Able to manage multiple priorities and deadlines.
- Strong analytical and problem‑solving skills.
- Excellent communication skills (written and verbal).
- Builds strong professional relationships.
- Works effectively independently and as part of a team.
- Remains calm and methodical under pressure.
- Acts confidentially and in line with Company policies.
Our Values
- Our Company Values are important to us; therefore it is essential that all colleagues act in line with the associated behaviours shown below:
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We are One Team
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We Strive for the Highest Standards
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We Take Ownership
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We Believe in People
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We show Integrity
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This Job Description and Person Specification is supported by the skills and competency matrix for the role,
both of which are reviewed at least annually
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UNRESTRICTED |
V1.0 18/02/2026 Owned by Head of P&C |