Programme Manager

Your role with us:

The Royal Mint are in an exciting period of transformation and are seeking a Programme Manager to establish and lead the programme of work that enables our Collect and Precious Metals Invest business’ to change and thrive in a modern, technology enabled future.

As the Programme Manager you will play a central role in shaping and delivering change across our consumer division. You will champion transformation and ensure our change journey delivers real, measurable value.

We are looking for people who have:

1. Proven Programme Management experience in organisational development and ideally in consumer / product development organisational change programmes.
2. Confidence and experience working with Executive and senior level stakeholders
3. A strong grasp of programme governance, budgeting, resource planning and risk control
4. A solid understanding of change management practices and commercial business thinking
5. A formal project management qualification such as Prince 2, MSP, etc.

We are looking for people who are:

1. Highly organised and self motivated with the ability to prioritise effectively in a fast paced environment.
2. Problem solvers who are passionate about making change happen
3. Excellent communication skills – articulate, confident and credible at all levels
4. Strategic thinkers with a strong eye for detail and able to balance long term vision with practical delivery.

More information and employee benefits:

1. Working within a flexible hybrid-working model (optional), a blend of home working and an office presence two / three days a week.
2. Supportive and sponsored professional development opportunities + reimbursement of professional membership fees.
3. 27 days holiday + bank holidays.
4. Option to buy up to 5 days annual leave per annum.
5. Generous Pension Scheme – with the ability to adjust your contribution amount.
6. Automatic enrolment to The Royal Mint’s Life Assurance Scheme.
7. Access to free onsite car parking and canteen proudly serving Costa Coffee.
8. Access to various salary sacrifice schemes e.g. Technology, Cycle to work, Pendragon Car Leasing Scheme.
9. Automatic access to our Hapi App offering retail and leisure discounts, and employee assistance/wellbeing programme in partnership with Health Assured.
10. Ability to join and use our onsite gym, which is run by employees within The Royal Mint + access to onsite occupational health support and physio.
11. Opportunities to get involved in supporting our chosen charity and paid time to take part in volunteering via our ‘Give a Day’ incentive.

Customer Experience Strategist

London

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide.

CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.

We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. 

CACI's Consumer & Market Intelligence and Experience & Transformation groups provide data, software and consulting services to improve our clients’ sales and marketing programmes.

We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas.

C&MI and E&T Groups help clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of data, technology and consultancy.

Experience and Transformation - Core Business Activities

The Experience and Transformation arm of CACI leads the way in customer management by helping clients acquire, develop and retain customers through effective customer strategy planning, optimising marketing campaigns and customer insight. Our work is underpinned by high quality consumer and market data and leading-edge technology. Our core business activities are detailed below:

· Strategy & consulting

· Consumer data

· Analytics and insight

· UX and UI design

· Creative innovation in communications

· Marketing systems design, build and integration

· Provision of hosted customer management services

· Multi-channel campaign execution

How We Work

CACI’s policy is to recruit, develop and retain the very best staff and empower them to provide outstandingly high-quality work for our clients. We operate in a fast-moving marketplace and believe certain fundamental values set CACI people apart.

· We believe in best quality service and delivering outstanding value to our clients

· We take pride in our work and in being flexible, innovative, resourceful and distinctive

· We ensure that anyone we deal with (client, supplier or colleague) is treated with courtesy and respect

· We take responsibility for our actions and always act with honesty and integrity

What you’ll be doing

About the job:

We are looking for an enthusiastic experience strategist to drive the growth of CACI Customer Experience Strategy services. Reporting to a Principal Consultant within the team, you will help shape our offering, and ensure we offer best-in-class, customer-first strategies that focus on client performance, driving excellence in delivery and execution. Our Customer Experience team helps clients reach their performance targets by offering a full range of services – from channel optimisation to strategic planning and business transformation. Expertise in areas such as CRM, Customer experience and campaign planning allow us to have broad, impactful conversations that paint a clear roadmap for change.

You must have strong omni-channel strategy experience, a solid understanding of data-driven customer marketing, and be adept at influencing senior stakeholders. The successful candidate will have a positive can-do attitude, be an inspiring and driven leader, confident and articulate with clients, and keen to make their mark.

Within our team you will have the opportunity to work on several household brands including PlayStation, Easyjet, William Hill, News UK, B&Q and more.

The main requirements of the role are as follows:

Responsibilities:

· Work on delivering best in class customer strategy and planning services to our client base

· Work with the client services teams to grow existing client accounts

· Future-proof our services by developing propositions that meet client needs and provide growth areas for the business

· Stay abreast of industry innovations and trends; ensuring the teams are well informed of relevant advances, and clients are provided with innovative digital ideas that add value to their business

Minimum skills and experience:

· 5+ years of relevant industry experience

· Ability to interrogate a client brief, understand the strategic challenge and define an appropriate response

· Demonstrable ability to critically evaluate and consider alternative strategic approaches and bring a considered point of view

· Knowledge and experience of building customer journeys and contact strategies for omnichannel execution

· Ability to extract insights from customer and behavioural data to inform marketing strategy

· Experienced in delivering projects and retained work to a consistently high standard

· Experienced in building relationships with senior clients, and leading strategic discussions

· Ability to influence effectively cross-functionally

· Ability to work on multiple projects simultaneously in a dynamic environment

· An understanding of campaign execution technology, with working experience of at least one marketing cloud platform

· A good level of data literacy (in both communications/ performance and in understanding user and customer behaviour across channels)

Preferred skills and experience:

· Solid sector experience that could include work across retail, financial services, betting and gaming and travel (or wider industries)

· Experience creating or improving operational processes across teams

· Able to work on new business opportunity responses

· Experience in working with clients to build and develop longer term customer strategy – creating a roadmap of initiatives that can be worked through incrementally over time

We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Successful candidates must have the right to work in the UK.

PHP Developer

At Gompels HealthCare Ltd, we believe great things happen when talented programmers collaborate without the usual corporate noise - no managers, no office politics, just a passionate team delivering real impact.

We’re seeking a talented Web Developer to join our team. This is a key role within our organisation ensuring that our customers and colleagues have the tools they need to make their lives easier. Our in-house systems and expertise allowed us to cope with changing demands quickly and efficiently whilst also maintaining quality and performance.

Why Join Us?

• Exciting Projects - We’re working on cutting-edge R&D in robotics, AGVs, and AI, aiming to bring these innovations into production this year.
• Hands-On Impact - Your work won’t sit on a shelf; you’ll see it in action every day, solving real-world challenges.
• Supportive Team - We thrive on collaboration, knowledge-sharing, and building great software together.
• Bright, Airy Office - Our modern workspace in Bowerhill, Melksham offers amazing views and an environment designed for focus and innovation.

Our Ideal Candidate Would Have -

• Experience working on a medium sized eCommerce platform
• Good working knowledge in PHP7/8 and Object Orientated Programming
• Solid foundation of the HTML5 stack (HTML, JavaScript, CSS3)
• Practiced in relational database queries, primarily MySQL
• Strong problem-solving skills

Candidates will also be using a number of other technologies, so experience or knowledge of these would be advantageous -

• Amazon Web Services for web hosting
• Queries with Lucene engines (specifically ElasticSearch)
• Redis for caching
• RequireJS
• GitHub for repository
• Using SSH to maintain CentOS based servers

This role is office-based because we believe being close to our systems and team leads to the best results. You'll see your work in action, troubleshoot in real-time, and collaborate with colleagues to solve real-world problems.

Location: Ideally, you’re within a 30-45 minute commute of Melksham.

Ready to Build Something Amazing?

If you’re excited by the opportunity to work on impactful projects in a supportive, no-fuss environment, we’d love to hear from you.

• Salary competitive & dependent on experience.
• Apply with your CV along with a cover letter explaining how your skills and experience align with our work and where you see yourself making the biggest impact in our team. Let’s build something incredible together! 

SQL Database Developer

At Gompels HealthCare Ltd, we believe great things happen when talented programmers collaborate without the usual corporate noise - no managers, no office politics, just a passionate team delivering real impact.

We’re seeking a talented MSSQL / .NET developer to join our team. This is a key role within our organisation ensuring that our customers and colleagues have the tools they need to make their lives easier. Our in-house systems and expertise allowed us to cope with changing demands quickly and efficiently whilst also maintaining quality and performance.

Why Join Us?

• Exciting Projects - We’re working on cutting-edge R&D in robotics, AGVs, and AI, aiming to bring these innovations into production this year.
• Hands-On Impact - Your work won’t sit on a shelf; you’ll see it in action every day, solving real-world challenges.
• Supportive Team - We thrive on collaboration, knowledge-sharing, and building great software together.
• Bright, Airy Office - Our modern workspace in Bowerhill, Melksham offers amazing views and an environment designed for focus and innovation.

Our Ideal Candidate Would Have Experience In –

• Microsoft SQL – we use many complex queries and Stored Procedures. It is essential the successful candidate has advanced knowledge of stored procedures to ensure our database integrity.
• .NET Core and Object Orientated Programming
• Git for version control
• Strong problem-solving skills

Candidates will also be using a number of other technologies, so experience or knowledge of these would be advantageous -

• IIS
• DACPAC
• RabbitMQ message broker
• HTML5 (HTML5, JavaScript & CSS)
• PHP7 / 8

Who We’re Looking For

We’re on the lookout for developers with 5+ years of experience who have strong expertise in the above tech stack including strong SQL and database development skills.

This role is office-based because we believe being close to our systems and team leads to the best results. You'll see your work in action, troubleshoot in real-time, and collaborate with colleagues to solve real-world problems.

Location: Ideally, you’re within a 30-45 minute commute of Melksham.

Ready to Build Something Amazing?

If you’re excited by the opportunity to work on impactful projects in a supportive, no-fuss environment, we’d love to hear from you.

• Salary competitive & dependent on experience.