Account Manager

As a high growth organisation, we’re looking for a commercially driven Account Manager with a strong technology background to join our growing team. You'll own a portfolio of key client relationships, ensuring clients realise maximum value from their engagement with Codiance, while proactively identifying and converting opportunities to grow revenue across your accounts.

This role involves a high capability of relationship management, commercial management and strategic insight. You'll engage confidently at senior and leadership level, bring rigour and detail to everything you do and provide the business with clear, accurate visibility of pipeline and forecast performance.

You’ll join a high growth focused business with big ambitions working across both commercial and public sectors bursting with opportunity. Codiance was established 15+ years ago and has a deep history of supporting clients in a consultative approach to drive meaningful, lasting change. We're growing quickly, expanding our client base and building a team of exceptional people who want to grow with us.

What you’ll get up to:

• Own and grow a portfolio of key client accounts, serving as the primary and most trusted point of contact at Codiance
• Build deep relationships across client organisations, including at Director and C-suite level to understand their strategic priorities and technology challenges
• Through continuous discovery, strategic account planning and aligning Codiance's capabilities you will identify, develop and close new opportunities for account expansion including project extensions and new workstreams

• Produce accurate and well-reasoned revenue forecasts, presenting pipeline performance and account management plans clearly to Codiance's leadership team
• Work closely with our operations and delivery teams to ensure seamless client experiences and high quality outcomes that delight
• Lead structured account reviews and QBRs, positioning Codiance as a long term strategic partner rather than a transactional supplier
• Maintain meticulous account records, contact mapping and opportunity tracking, the detail matters
• Represent Codiance at sector events and contribute to the firm's growing profile within public sector and commercial sector markets
• Feed client and market intelligence back into the business to inform service development, bid management and go-to-market strategy.

Experience requirements:

• 3–5 years' experience in account management, client success, or business development within a software, IT, or technology services environment
• A solid understanding of software development (.Net preferable), digital transformation, CMS platforms (Umbraco preferable) or technology consulting, you don't need to be an engineer, but you must be able to speak the language credibly
• Demonstrable track record of growing revenue within existing accounts and hitting commercial targets
• Experience engaging and building relationships with senior stakeholders, including leadership and executive teams
• Exceptional attention to detail, in communications, reporting, proposals and account planning
• Strong written and verbal communication skills, with the ability to adapt your style from technical teams to board-level audiences
• Comfortable producing and presenting revenue forecasts and pipeline reports to internal leadership
• Experience working with or selling into public sector organisations is a distinct advantage
• Highly organised, self-motivated and able to manage multiple accounts and priorities simultaneously.

What’s in it for you:

• Full-Time Role
• Hybrid Working (3 days per week in our Cardiff office)
• Competitive salary of £35,000 + commission (OTE £65,000+)
• 25 days leave plus bank holidays
• Closed to clients over Christmas
• Pension and Life Insurance
• EAP - 24/7 GP access and counselling service.

Business Development Manager

Sales - London, Greater London (Hybrid)

We are Kocho 

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.  

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right.  

We now have offices in Cardiff and Cape Town which follow the style of our London space.  

Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

The Role

We are looking for a hybrid Business Development Manager, a seller who thrives on originating new opportunities and winning new logos, while also building trusted, long-standing client relationships that drive sustainable account growth.

This is not a transactional sales role. You will:

• Originate and close complex IT services and digital transformation engagements
• Develop strategic relationships at C-suite and senior technical levels
• Expand accounts through upsell and cross-sell over time
• Act as a trusted advisor, not just a deal-closer

You will be London-based, expected in the office three days per week, but the emphasis is on being in face-to-face meetings with clients, building credibility and strengthening executive relationships.

What You’ll Be Responsible For

New Business & Deal Origination

• Own the complete sales cycle from initial contact to close
• Proactively identify, develop and convert new logo opportunities
  • Focusing on Microsoft Identity and Security services
• Develop and execute a territory business plan
• Run focused sales campaigns within your territory
• Follow a structured methodology (including Power Base Selling)
• Meet and exceed Sales, Revenue and GP targets

Account Growth & Relationship Development

• Build long-term, high-trust relationships with key stakeholders
• Identify upsell and cross-sell opportunities within existing accounts
• Position Kocho’s broader service portfolio strategically
• Maintain executive-level engagement beyond initial deal closure
• Nurture and develop opportunities within the sales pipeline
• Work closely with marketing, pre-sales, consultants and operations
• Collaborate effectively with Microsoft and key partners

What We Need From You

You are a commercially astute, credible seller who combines hunter energy with farmer discipline.

Experience & Capability

• Proven success selling complex IT services and digital transformation projects
• Strong understanding of business transformation, operating model design, IT service delivery and IT service management
• Track record of winning new logos and expanding existing accounts
• Comfortable selling to both technical and business stakeholders
• Ability to communicate effectively at all organisational levels

• Natural relationship builder and active listener

• Excellent time management

Personal Profile

• Client-centric and relationship-driven
• Highly organised with strong attention to detail
• Strong written and verbal communication skills
• Commercially accountable and target-driven
• Able to work independently while valuing team collaboration
• Confident working under pressure and to deadlines
• Strategic thinker with a holistic business perspective

What Would Be Great

• Experience selling Microsoft solutions / services
• A track record of selling into any of Kocho’s core verticals:

•  
  • Financial Services
  • Legal Services
  • Retail
  • Public Sector
  • Pharma, Biotech, Health & Wellness

Please note: We are only considering applications from sales professionals with proven experience selling Microsoft M365 Solutions. Experience within the Microsoft Identity and Security space is strongly preferred.

Job Title: European IT Internal Audit Senior

Reporting to: European IT Supervising Internal Audit Senior

Direct Reports: None

Position Type: Permanent, 35 hours per week

Hybrid: 3 days in the office 2 from home

Overview:

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Speciality Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. We have doubled our gross written premiums in the past 3 year and our plan is to do so again in the next 3 years.

We now have a great opportunity for an experienced IT Internal Audit Senior to join our growing European Internal Audit Team at our offices in Aldgate, London.   The position reports to the European IT Supervising Internal Audit Senior and offers hybrid working with three days in the Aldgate office and two days per week home office.

The European Internal Audit team operate in a highly collaborative work environment that embraces TMHCC core values of empowerment.  As TMHCC International businesses continue to grow, this role will give you a unique opportunity for diverse assignments. 

About the IT Internal Audit Senior role:

The purpose of this role is to provide quality IT internal audit work to TMHCC companies in the UK & Europe. The role will report to the European IT Supervising Internal Audit Senior based in London and there will be a close link to the IT Internal Audit team based in Houston.

Key Performance Deliverables:

• To plan, manage and execute end-to-end IT internal audits, engaging and managing key internal stakeholders across our UK and EU businesses, and to review audit fieldwork.
• Lead the development of audit test plans and perform IT internal audit fieldwork while ensuring that work papers contain sufficient evidence to support the conclusions and are of a sufficient standard to minimise the number of review points and allow “re-performance”.
• Assist with annual IT JSOX / internal control framework testing including system walkthroughs and flowcharting on an annual basis for all European locations in compliance with Tokio Marine regulations.
• Present and discuss audit findings with stakeholders up to senior management level.
• Liaise with the stakeholders to obtain progress updates on IT control and audit findings and perform remediation testing. 
• Perform IT controls and process testing across all departments and business operations from underwriting, claims, reinsurance, finance, human resources, IT, risk management, Solvency II, governance, compliance and actuarial.
• Document and record all internal audit and JSOX testing on our AuditBoard audit management software.
• Produce accurate and complete working papers for planning and fieldwork testing that clearly support the audit findings.
• Produce the final internal audit report that is presented to the auditees, ensuring that audit findings are clearly articulated for both technical and non-technical audience, with clear root cause, risk, and recommendations.
• Ensure all working paper review points raised by Internal Audit management are accurately cleared on a timely basis.

Additional Requirements:

• Support the Internal Audit management /Internal Audit team with various administration, reporting and departmental tasks.
• Participate in an advisory capacity on system implementation projects and special management requests.
• Keep up to date with regulatory, technological, auditing and legal changes.
• Liaise with staff and management across the insurance group.

Skills and Experience Specification:

Essential

• A minimum of 3 years relevant and progressive professional experience leading IT internal audits and proven ability to drive results.
• Degree in Management Information Systems, Computer Science, or a related Information Technology field or the equivalent in education.
• A team player with excellent communication skills (both verbal and written) who builds strong working relationships with internal stakeholders.
• Keen to develop and grow in a highly collaborative, empowering and busy internal audit team.
• Excel in end-to-end project planning and execution.
• Good organisational skills and proven ability to multi-task.
• Strong report-writing skills with the ability to clearly articulate observations, root cause and risk.
• Have a high attention to detail and accuracy.

Desirable

• Professional certification or willingness to obtain certification (eg. CISA, CISM, CIA).
• Willingness to travel, most specifically around European branch offices (around 10% of the role).
• Experience working with audit management software, particularly AuditBoard is preferred.
• Insurance and / or financial services experience preferred.
• IT internal audit and controls knowledge and experience in IT and security related industry frameworks (eg. COBIT, ITIL, ISO27001, etc) preferred.

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.

About Digital Barriers

Digital Barriers is a world leader in edge-based video surveillance and AI analytics, enabling real-time intelligence in the most challenging environments. Our technology is trusted by government, law enforcement, and critical infrastructure organisations where bandwidth, latency, and reliability are mission-critical.

We operate in a space where technical credibility and operational impact matter more than marketing and where success depends on solving real-world problems, not just selling software.

The Role

Job Title: New Product Introduction Engineer

Business Area: Engineering

Reporting To: SVP Product & Engineering

Salary: Circa £XX,XXX

Days/Hours: Full time Monday-Friday preferred, but open to flexible options

Location: UK - Gloucester (preferred) or Glasgow (hybrid working available).

Role Overview

The primary responsibility of the NPI Engineer is to lead the introduction of new products into manufacturing and ensure products meet applicable regulatory and compliance requirements. Working across Supply Chain, Product, Operations and Development, the role focuses on delivering smooth, on-time launches, robust production readiness, and compliant products for global markets. 

Reporting to Senior Management, you will work across cross-functional teams to ensure product objectives are achieved through effective product introduction, testing coordination, and compliance management. The role will act as the company’s product compliance lead, managing certification activity across the EU, North America and other regions, while coordinating with internal stakeholders and external test partners to support testing from pre-compliance through to third-party certification. 

Duties and Responsibilities 

1. Lead NPI activities to ensure a smooth transition from development into production. 
2. Work with sourcing and supply chain partners to support product qualification and readiness for launch. 

1. Coordinate with engineering, operations and production teams to resolve issues during product introduction. 

1. Manage Engineering Change Notices and implementation into production. 

1. Support released products through their lifecycle, including manufacturing and service support. 

1. Track and report assigned projects, milestones. 

1. Manage and influence product compliance activities across a range of products. 

1. Research applicable international product and industry standards and support business cases for testing and certification activity. 

1. Work with internal stakeholders to define testing and certification requirements for target markets. 

1. Communicate testing plans, risks and timescales to senior management. 

1. Produce and maintain compliance documentation, reports and certification records. 

1. Own the testing schedule and coordinate with management and external partners to achieve certification deadlines. 

Skills/experience:  

1. Manufacturing or production engineering background (minimum years to be confirmed). 

1. Experience supporting product introduction and manufacturing readiness. 

1. Experience managing product testing and compliance activity. 

1. Knowledge of documentation control and quality processes. 

1. Strong practical engineering understanding with a focus on delivery and problem solving. 

1. Good communication and stakeholder management skills. 

1. Strong understanding of product compliance requirements. 

1. Experience with general compute devices a must. 

1. Experience with cellular devices is desirable, along with network type approvals. 

1. Strong project management, organisational and interpersonal skills.

Personal Attributes

• Self-starter with the ability to hit the ground running
• Engineering generalist who can solve problems
• Credible and confident engaging senior stakeholders
• Able to operate independently while collaborating effectively internally
• Ability to meet deadlines

Why Join Digital Barriers?

• Work with genuinely differentiated technology that solves real operational challenges
• Be part of a focused, expert team where results matter
• Take ownership with real autonomy and influence

Equal Opportunities

Digital Barriers are committed to equality of opportunity for all employees and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you have a disability, please advise the recruiter or hiring manager if you require any adjustments to be made during the recruitment process.

Data Centre Operator

Start date: ASAP

End date: 6 months initially

Location: Cardiff, but once trained can do some WFH.

Responsibilities

The candidate will be responsible for:

• Systems monitoring and management
• Observing monitoring consoles and event driven alerts
• Coordinating with vendors when support calls are raised for assistance (e.g. BT)
• Calling Atradius on on-call expert staff to respond to an out of hours incident (e.g. DBA team, Network team)
• Taking first line corrective action for agreed and documented administrative systems
• Running & monitoring (not building, but see "Additional Responsibilities" below) traditional batch schedules, including using automated tools such as Control/M, Visualcron etc.
• Running (not building, but see "Additional Responsibilities" below) weekend release jobs/scripts to release development changes into production
• Physical management of Xerox bulk printing

Other physical duties

• Activities in the datacentre on power down weekends in support of engineers
• Test access to systems to prove availability (e.g. logon to an application)
• Conduct physical patrols to ensure datacentre temperature etc. (in addition to watching automatic building management alert systems)
• All other ad hoc activities reasonably required or expected to ensure smooth operation of the batch processing and datacentre operations as requested by Atradius under the supervision of an Atradius Operations Coordinator
• Ensure security and access procedures are followed, this includes maintenance of related logs and records.

Additional Responsibilities

Preference will be given to flexible candidates who can provide support for the BMC Control-M scheduling environment, the job execution environment and the production output environments:

• Regularly review the OPS procedures and instructions to ensure they are relevant, up to date and followed.
• Ensure accurate Daily, Weekly, Monthly and Adhoc reports are produced as required.
• Apply required schedule changes
• Analyse and resolve limited production problems and incidents.

Key Skills

The candidate must possess:

• A proven background in operations
• Ability to work in small groups and on own initiative
• A self-motivated attitude demonstrated by providing solutions and ideas to Atradius
• Management in line with their strategy to improve the efficiency of the operations environment

Additionally the applicant must:

• Demonstrate a philosophy which seeks to ensure a high quality of service for the Production systems
• Be able to work under pressure and remain focussed on providing a 24/7 service
• Work confidently and efficiently with other technicians and teams
• Be experienced in root-cause analysis and provide solutions to problems
• Be prepared to continuously develop own skills and competencies and understand changes in market trends where these are relevant to the role.

In addition the applicant would ideally possess:

• A proven background in batch processing and job scheduling. Experience of a job scheduling tool, particularly Control-M, would be an advantage as would experience of a Microfocus environment.
• Good understanding of JCL
• Good understanding of Korn shell scripting
• Knowledge of Linux and UNIX commands
• Basic knowledge of Oracle database structures
• Understand the fundamentals of ITIL

The job is based on a 12 hour shift pattern of days and nights, covering 364 days per year

- Christmas day off. Weekly shifts to be agreed between client and contract personnel

Identity Consultant

Professional Services - London, Greater London (Hybrid)

We are Kocho

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.  

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right.  

We now have offices in Cardiff and Cape Town which follow the style of our London space.  

Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

Job Purpose

The Identity Consultant is a delivery-focused role responsible for designing, building, and integrating Microsoft Entra-based identity solutions, with a primary focus on Entra Identity Governance (IGA) and modern API-driven provisioning. You will work directly with clients to implement lifecycle automation, governance controls, and system integrations that support secure and scalable identity management across hybrid and cloud environments.

This hands-on role requires strong technical implementation experience with Microsoft Entra Identity Governance, Logic Apps, and Graph API/SCIM-based provisioning, as well as the ability to translate requirements into working, automated solutions. You will collaborate with clients and internal teams to deliver high-impact identity projects that reduce risk and improve operational efficiency.

Key Responsibilities

Microsoft Entra IGA Delivery

• Lead the deployment and configuration of Microsoft Entra Identity Governance components:
  • Entra ID Provisioning API – configure solutions to align with Joiner-Mover-Leaver (JML) requirements.
  • Lifecycle Workflows – automate user onboarding, offboarding, and change processes.
  • Entitlement Management – manage access packages, access policies, and group memberships.
  • Access Reviews – define and schedule reviews across groups, applications, and privileged roles.
  • Privileged Identity Management (PIM) – configure role activation policies and just-in-time access.
• Map and model access policies that support business roles and audit requirements.

Provisioning and Integration

• Design and implement automatic provisioning to external systems using:
  • HR-driven provisioning via Workday, SAP, or similar platforms.
  • Microsoft Graph API and custom provisioning for bespoke or on-prem applications.
  • SCIM-based connectors for SaaS applications.
• Develop or configure custom identity connectors where native options are unavailable.
• Build and maintain identity workflows using Logic Apps, Power Automate, and related tools.
• Integrate Entra with other systems such as ServiceNow, SuccessFactors, and on-prem directories.

Client Delivery

• Deliver hands-on identity implementations from design through to testing and go-live.
• Lead client workshops to gather requirements and translate them into practical configurations.
• Troubleshoot provisioning and governance issues in complex hybrid environments.
• Document configuration, runbooks, and operational procedures for transition to BAU support.

Collaboration & Knowledge Sharing

• Work collaboratively with fellow consultants, architects, and project managers to deliver end-to-end solutions.
• Mentor team members and support internal capability building in Microsoft Entra IGA.
• Contribute to reusable configuration templates, automation scripts, and service improvement.

Skills and Experience

Essential

• Strong hands-on experience delivering Microsoft Entra Identity Governance:
  • Lifecycle Workflows, Entitlement Management, Access Reviews, PIM.
• Experience with automated provisioning to cloud and on-prem systems using:
  • Microsoft Entra Provisioning Service (SCIM/Graph API)
  • Integration with Workday, SAP, or custom HRIS platforms.
• Proven ability to implement and manage custom provisioning connectors.
• Proficiency with Azure Logic Apps, Power Automate, or equivalent for workflow automation.
• Strong scripting knowledge (e.g. PowerShell, Graph API queries).
• Deep understanding of modern identity protocols and lifecycle patterns (JML).
• Excellent communication and documentation skills in a client-facing environment.

Desirable

• Microsoft certifications (SC-300, SC-100, AZ-104).
• Experience integrating Entra with legacy directories or ticketing systems (e.g. ServiceNow).
• Familiarity with CI/CD pipelines or infrastructure-as-code for Azure (Terraform/Bicep).
• Experience with Microsoft Identity Manager (MIM) for legacy transitions.

What Success Looks Like

• Delivering high-quality, fully integrated identity solutions using Microsoft Entra.
• Successfully implementing API-driven provisioning with full lifecycle automation.
• Helping clients adopt Entra IGA features to improve auditability, governance, and operational efficiency.
• Acting as a trusted technical consultant and problem solver throughout the delivery lifecycle.

£45k (could go up to £50k for the right person) – 3 days on site

We are currently recruiting for a Compliance Engineer for a permanent role based in Severn Beach, Bristol.

As a Compliance Engineer, you will be responsible for providing the Design, Production, Test, and Service departments with up-to-date guidance and support to ensure that our products comply with the latest relevant legislation.

Join us today and be a key player in driving our success!

Key Responsibilities : Work with NPI \ Engineering teams to ensure new products meet the relevant directives and standards.

Create, review and update product Technical File documents.

Conduct risk assessments.

Conduct assessments to regulatory and industry standards.

Identify non-conformities, recommend product and process changes, and initiate Fracas fault reports (FRNs).

Chair and write up safety reviews.

Support UL, CSA and Semi S2 inspections.

Conduct EMC emission measurements and support EMC immunity testing.

Work with other departments to develop and maintain product compliance.

Develop compliance guidelines and training classes for NPI \ Engineering teams.

Assist in developing Working Instructions, Test Procedures, and manual content.

Visit, when necessary, overseas customers and provide necessary support during customer visits to Plasma Technology.

Carry out any other tasks that may be reasonably required by the Company.

Education/Qualifications : Engineering/Physical Sciences Degree would be ideal, but we are open to considering candidates with HNC/HND or other relevant formal qualifications.

Ideally, an electro-mechanical background with experience in plasma processing equipment.

Professional Skills/Abilities: Balanced, practical, logical and methodical approach to problem solving.

Good attention to detail, focused on getting the task done at a reasonable pace.

Strong communication and influencing skills.

At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics to electric cars and quantum computers.

Benefits: In addition to a competitive starting salary, Oxford Instruments also offers structured career development opportunities, a good work-life balance, private healthcare, a share incentive plan, 25 days of annual leave, half-days on Fridays, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements.